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Customer Service Manager

Location:
New York, NY
Salary:
90000
Posted:
August 29, 2014

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Resume:

Daniel Noonan

** ******** ***** *****

Hewitt, New Jersey 07421

973-***-****

Email: acfnvq@r.postjobfree.com

Objective:

Seeking a challenging opportunity utilizing my educational training and work experience to where I can significantly contribute to an employer and pass on my technical training to other technicians to work as a team member.

Education:

Franklin School # 3 Passaic, NJ Sept. 1964 - June 1971

Lincoln School #4 Passaic, NJ Sept. 1971 - June 1973

Passaic County Technical & Vocational Wayne,NJ

Sept. 1973 – June 1977

Refrigeration & Air Conditioning

Experience:

Pure Air Technology/Air Group East Hanover, NJ Oct. 2005 – Aug. 2014

HVAC Service Supervisor

Repairing and maintaining residential Air Conditioning and Heating

Installation of Heating and Air Conditioning

Installation of Boilers

Supervisor of 60 employees

Office duties: dispatching services, taking service calls, ordering supplies for all technicians

Technical support for service technicians, customer service reps. & dispatchers

Lincoln Technical Institute Mahwah, NJ April 2007 - Sept. 2007

HVAC Instructor

Instructed students on the workings and mechanics skills of air conditioning, gas heat, oil heat, refrigeration, ventilation, heating, duct design, controls

Instructed student on proper customer relation skills, paper work

Mecca Air Clifton, NJ Mar. 2003 - Sept. 2005

Service Manager

On hand all repair and scheduling appointments for all technicians

Repairing and maintaining Air Conditioning and Heating systems

Also did design build

Air Group Whippany, NJ Dec. 2001 - Mar. 2003

Service Technician

Repairing and maintaining Air Conditioning and Heating systems

Enviro Air/Blue Dot Clifton, NJ Oct. 1986 - Dec. 2001

Service Technician/Field Supervisor

Repairing and maintaining Air Conditioning and Heating systems

In charge of training all new technicians.

Scheduling appointments

Make sure all technicians will be CFC certified. Initial surge to qualify 10 nate certified technical training

Jim Alfano Company Hawthorne, NJ Oct. 1980 - Oct. 1986

Service Technician

Repair and maintaining Air Conditioning and Heating systems

Colden Cabinets Carlstadt, NJ Oct. 1977 - Oct. 1980

Service Technician/Head Trouble Shooter

Repairing and design deli cases, wall cases and freezer cases

Cold Delight Bergen, NJ April 1977 - Oct. 1977

Assembly

Assembling soft ice cream machine

Certifications:

Nate Certified: Service Tech. Air Conditioning 3/2017

Installation tech. Air Conditioning 3/2017

Service Tech. Air to Air Heating pump 3/2017

Installation Tech. Air to Air Heating pump 3/2017

Gas Furnaces- installation & service 4/2016

NBI Air Balancing Certification

NCI certified in Combustion Analysis & Diagnostics

Carbon Monoxide Analyst

REFERENCES

Gary Haar

Service Manager

Air Group

1 Prince road

Whippany, New Jersey 07981

800-***-****

Tony Ottino

Service and Operation Manager

Air Group

1 Prince road

Whippany, New Jersey 07981

800-***-****

Rob Hase

Sales Rep

Johnstone Supply

1 Apollo Drive

Whippany, New Jersey 07981

908-***-****

Ben Conforti

Sales Manager

Johnstone Supply

1 Apollo Drive

Whippany, New Jersey 07981

973-***-****

SKILLS & ABILITIES

• Heating, ventilation, air conditioning and refrigeration systems

• Building automation

• Systems energy management controls

• System pneumatic & electrical controls

• Season 4 rooftops

• Carrier roof tops – 2 ton to 100 tons

• Trane roof tops – 2 ton to 100 tons

• Lennox roof tops

• Carrier chillers – up to 100 tons

• Trane chillers – up to 100 tons

• McQuay roof tops - up to 100 tons

• Sanyo/Panasonic

• Fujitsu

• Mitsubishi

• Airedale

• Aaon

• Computer skills: Lennox part website

Carrier part website

Trane part website

Fujitsu part website

Word

Excel

Serveman



Contact this candidate