Post Job Free

Resume

Sign in

Customer Service Sales

Location:
Orlando, FL
Posted:
August 28, 2014

Contact this candidate

Resume:

Beverly M Nichols

**** ******** **.

Deltona, FL 32738

386-***-**** or 321-***-****

acfnnv@r.postjobfree.com

WORK EXPERIENCE

Dates Attended: 2012-Present

Company Name: Airport Chrysler Dodge Jeep Ram

Position/Title: Receptionist

Primary Responsibilities include answering and routing (1500 +) calls

Responsibilities: daily, and greeting customers. Distributing information and

directing customers to the proper department. Build a liaison

with other departments (Sales, Service, Parts, Finance, and the

Business office). Building and implementing a revenue report

the Budget (Fuel) for all departments.

Dates Attended: 1999-2012

Company Name: FOX 35, FOX 51, UPN 65

Position/Title: Switchboard/Shipping & Receiving

Primary Responsibilities included answering and routing (interacting

Responsibilities: with the public - 1500+ calls daily), and other task assigned by

VP of Finance as well as other departments. Provide revenue

report for the Budget. Daily bank deposits. Broadcasting – Plait

& Wide Orbit Programming, Microsoft Office, Interact with

sales, accounting, news, promotion, production, engineering,

and programming on purchasing office equipment and supplies.

Handle all aspects of shipping and receiving (FedEx, Airborne,

DHL, UPS, and USPS).

Dates Attended: 2000-2002

Company Name: Bill Heard Chevrolet

Position/Title: Receptionist/Telecommunication Night Supervisor

Primary Responsibilities included telephone work (interacting with the

Responsibilities: public - 2500+ calls daily), and other task as assigned by the

Receptionist Supervisor. Coordinate travel for Sales Manager,

Desk Managers, and Porter for training. Act as liaison for

General Manager and Financial Institute. Relieve Desk

Managers of functions of live radio broadcast. Coordinated

sales and receptionist meeting for policy and procedures.

Dates Attended: 1997-1999

Company Name: Recoton Corporation

Position/Title: Telecommunication Operator/Assistant to the Communication

Director

Primary Responsibilities included telephone work (interacting with the

Responsibilities: public - 3000+ calls daily), and other task as assigned by the

Communication Supervisor. Training and supervising

operations of telecommunication center. Time management of

international calls. Schedule meetings for teleconferencing

domestic and international calls.

Dates Attended: 1993-1997

Company Name: Tubelite Company, Inc.

Position/Title: Receptionist/Assistant to the Branch Manager

Primary Responsibilities included telephone work (interacting with the

Responsibilities: public - 1500+ calls daily), and other task as assigned by the

Branch Manager. Providing great customer service to visitors

and clients. Teleconferencing call domestic and international.

Creating an active calendar for scheduling meetings and

appointments. Interact with sales, billing, and shipping

departments. Act as liaison for Branch Manager with several of

multimillion dollar companies.

EDUCATION

Institution: Seminole Community College

Degree: Certified Data Processing

Completion Date: 1992

Description: Re-certification of all data processing skills and office

automation.

Institution: Insurance & Securities

Degree: Certified Insurance Broker

Completion Date: 1990

Description: Health and Life Insurance

Institution: Lake- Sumter Community College

Degree: Associated Science Degree

Completion Date: 1985

Description: Data Processing A.S Degree, Word Processing A.S. Degree

Institution: Lake County Area Vocational School

Degree: Certified Data Processing

Completion Date: 1981

Description: Data Processing Certification.

ADDITIONAL INFORMATION

Area of Expertise:

Customer Service, Shipping & Receiving, Schedule Appointments, Broadcasting – Plait & Wide

Orbit Programming, Microsoft Office, Log Reconciliation, Accounts Receivable, Accounts

Payable, Personnel Training and Supervision, Developing/Enforcing Policies, Inter-Department

Cooperation, Office Administration, Problem Solving, Multitasking, Purchasing,

Finance/Budgeting Skills, Revenue Reports, Program Coordination, Teleconferencing, Mail

Merge, Sales and Promotion, and Working effectively in High-Stress Environments.



Contact this candidate