[pic]

Felicia A. Richmond-Flakes

***** ******* ***** *****

Humble, Texas 77396

832-***-**** or 832-***-****

acfnmv@r.postjobfree.com

Objective: To obtain a full-time Medical Assistant position in a diverse

healthcare environment; where my good medical knowledge, dedication and

passion for caring for others can be fully utilized, in support of the

company.

SUMMARY OF QUALIFAITIONS

5 Years Medical Assistant Experience Excellent

Patient Care & Personality

Proficient in taking & reading Vital Signs Great

adaptability and problem solving skills

Injections/ Blood Draw

Good written and oral communication

Referrals/Prior Authorizations Good computer

skills- Microsoft Office Centricity

PROFESSIONAL EXPERIENCE

10/2008-Present Greater Houston Physician's Medical Association

Kingwood, Texas

Medical Assistant/Referral Coordinator

. Medical Assistant for 4 providers (in-office and up to 3

field skilled facilities)

. Patient triage (blood pressure, O2, heart rate, temperature

and weight)

Input Vital Signs, Medical History & Chef Complaints into

EMR system

. Administered Injections, Urine & HCG Test, Ear Irrigation,

Strep and Flu Screenings,

EKG test, Mental Heath Assessment, Tilt-Table, Assist with

Well Exams

. Patent referral submissions, prior authorizations, medication

refills,

Notify patients of test result, education patients on

medication use/ wellness screening

. Schedule patient appointments (office and imaging), insurance

verification, patient check in/out, medical records

submission, scan patient incoming records into the EMR system

and chart import

03/2005-01/2006 WSA Security

Houston, Texas

Security Officer

. Monitored property to ensure individuals, premises and

personal assets were secured,

Complete hourly reports of findings and notified

authorities of any abnormal activities

02/2002-02/2004 Marshall's Department Store

Houston, Texas

Sales Associate/ Cashier

Provided excellent customer service while assisting customers with

their purchase needs, promoted the

Marshall's credit card and rewards membership

Sorted merchandise for proper product placement, product markdowns and

reviewed departments for damaged goods

Maintained an accurate register balance, organized workstation for

returned product, customer holds and register

supplies

CERTIFICATIONS:

Cardiopulmonary Resuscitation (CPR)

EDUCATION:

2007 - 2008 Everest Institute

Houston, Texas

2002 - 2005 Texas Southern University

Houston, Texas

1998 - 2001 Forest Brook High School

Houston, Texas

Graduated Top 20%

[pic]

Felicia A. Richmond-Flakes

16802 Rolling Acres Drive

Humble, Texas 77396

832-***-**** or 832-***-****

acfnmv@r.postjobfree.com

The following are a list of my professional and personal references. Should

you have any further questions you may contact me via email or phone.

Thanks for your employment consideration!

Professional References

Providers:

. Dr. George Manlongat- 5 years

281-***-****

. Dr. Steven Chon- 5 years

713-***-****

. Sandy Martin, NP- 3 years

281-***-****

. Tiffany Cutbirth, NP- 3 years

281-***-****

. Karen Steward, NP- 2 years

713-***-****

. Kristin Kirtley, NP- 5 years

281-***-****

. Rachel Kelly, PA- 4 years

281-***-****

Professional References

Co-workers:

. Monique Stewart- 5 years

832-***-****

. Tonya Jones- 4 years

832-***-****

. Nancy DeLao- 5 years

832-***-****

Personal References:

. Emily Mitchell- 9 years

281-***-****

. Karen Flakes- 13 years

832-***-****

. Thelma Richmond- 30 years

281-***-****

Contact this candidate