JOI WILLIAMS

acfnm0@r.postjobfree.com

**** ***** ***** **

972-***-****

Online Portfolio: http://www.bloom.com/PrettyfaceswithJoi

OBJECTIVES

Seeking a challenging career in the customer service field where I can utilize my previous experience to

improve my skills and support my team work to build up powerful and successful system in all possible

fields.

EDUCATION

Allen High School

June 2012 Diploma

• Graduated 4 months earlier than expected with a 3.78 GPA

• Awarded for Resilience

OGLE SCHOOL FOR HAIR SKIN AND NAILS

August 2013- December 2013

Esthetics program

EXPERIENCE

Dillard’s 2601 Preston Rd, Frisco, TX 75034

Beauty Advisor for THE EDGE BEAUTY March 2014 – May 2014

Hair Consultant- Shimere & Co. 4/6/2012 current

Dallas, Texas

- Package and develop my own sales and a great variety of products for my

customers

- Selling top grade products with efficiency in a competitive business field

Customer Service- Tom Thumb 9/1/2011 1/18/2012

Allen, Texas

- Provided 5- star customer service to customers at all time

- Some Western Union transferring

- Did Restocking, Bookkeeping, and inventory for my register as well as my

fellow employees’ registers

Customer Service Rep- GC Services 1/30/2010 8/1/2011

Internship for an insurance company

SKILLS

- Proficiency in Microsoft Office, as well as social media, networking and the internet

- Achieved customer service and quality goals, positively impacting my team’s performance

- Possess the ability to build productive relationships

- Resolves complex issues and complaints with customers

- Type 36/wpm

- Completed high school at the age of 17 with a 3.075 gpa

Very dedicated and ambitious in group as well as individual projects or duties

• Michael Cole 80/20 Rule Journal of Excellence

• Word, Excel, PowerPoint Customer Service

• Time Management

• Exceptional knowledge of advanced makeup artistry and cosmetics industry.

• Profound ability to address customer concerns, demonstrating empathy while consistently moving the

customer towards commitment.

• Proven ability to be persistent, overcome obstacles, and consistently strives to improve skills and

achieve goals.

• Cashier experience

• Front Desk Experience

Contact this candidate