C heryl Lynne Llewellyn, LCSW, CSAC
acfnjh@r.postjobfree.com
OBJECT IVE
Experienced social worker seeking position for the provision of optimal customer experience
Q UAL I F ICAT ION H IG H L IG H TS
• Excellent and professional customer service skills
• Thorough and detail oriented
• Able to effectively manage multiple time-sensitive tasks
• Excellent verbal and written communication skills
• Organized and professional
• 30 words per minute typing
P ROFESSIONAL EXPER IENCE
Mental Health/Substance Abuse Consultant (June 2014 – Present) – Higher Ground Recovery, Inc
• Mental health and substance abuse diagnostic assessments for Virginia Alcohol Safety Action Program
referred clients
Behavioral Health Care Manager (January 2014) – Magellan Health Services – Glen Allen, VA
• Telephonic care management review of outpatient behavioral health services for Department of Medical
Assistance Medicaid recipients
Acting Quality Improvement Administrative Assistant (August 2013- November 2013) - Hanover Community
Services – Ashland, VA
• Quantitative and qualitative review of consumer electronic health records for compliance with the VA
Department of Behavioral Health and Developmental Services, VA Department of Medical Assistance,
and CARF Standards
• Review all mental health, substance abuse, and intellectual disability staff documentation for service
d iscrepancies
Emergency Services Clinician I I I (July 2002-July 2013) – Hanover Community Services - Ashland, VA
• Face-to-face and telephonic crisis intervention services to all populations to determine the least
restrictive, safest option for consumers
C heryl Lynne Llewellyn, LCSW, CSAC
• Preadmission Screening assessments for voluntary and involuntary psychiatric hospitalizations,
admissions to Regional Crisis Stabilization Units, Substance Abuse Detoxification, and Substance Abuse
28-Day Residential Treatment
• Quantitative and qualitative review of Emergency Services Staff documentation
• Face-to-face and telephonic t riage services for needs assessment and agency eligibility for services
• Case management services for linkage to and coordination of services, monitoring, psychoeducation, and
supportive counseling
• Discharge planning and collaboration with private and state psychiatric hospitals and substance abuse
facilities
• Served as Mandatory Outpatient Treatment Coordinator for Hanover Community Services
• P rovision of training in Emergency Services documentation requirements to all Hanover Community
Services Clinical staff
Part-time On Call Emergency Services Clinician (June 1996-November 2013) – Hanover Community
Services, Ashland VA; P art-time Emergency Services Relief Clinician (February 2001-November 2013) –
Henrico Area Mental Health and Developmental Services, Glen Allen, VA; and P art-time Emergency Services
C linician I (July 1997-December 2000) – RBHA, Richmond, VA
• Provision of after-hours face-to-face and telephonic crisis intervention services and Preadmission
Screening assessments for voluntary and involuntary psychiatric hospitalizations
• Provision of face-to-face and telephonic t riage services and referral to agency and community resources
Emergency Services Clinician I (December 2000- June 2002) – Richmond Behavioral Health Authority,
R ichmond, VA
• Preadmission Screening assessments for voluntary and involuntary psychiatric hospitalization and
admission for Substance Abuse Detoxification and 28-Day Substance Abuse Residential Treatment
• Face-to-face and telephonic crisis intervention services
• Face-to-face and telephonic t riage for needs assessment, determination of eligibility criteria, and referral
to agency and community resources
Emergency Services Clinician I I (October 1995-December 2000) – Hanover Community Services – Ashland, VA
• Face-to-face and telephonic crisis intervention services to all populations to determine the least
restrictive, safest option for consumers
• Preadmission Screening assessments for voluntary and involuntary psychiatric hospitalizations,
Substance Abuse Detoxification, and Substance Abuse 28-Day Residential Treatment
C heryl Lynne Llewellyn, LCSW, CSAC
• Case management services for linkage to and coordination of services, monitoring status,
psychoeducation, and supportive counseling
• Discharge planning with private and state psychiatric hospitals and substance abuse facilities
• Face-to-face and telephonic t riage services for needs assessment and agency eligibility for services
Mental Health Outpatient Clinician (August 1994-September 1995) – Crossroads Community Services Board,
A melia, VA
• Outpatient mental health and substance abuse counseling to adults, adolescents, and children
• Completion of Intake assessments for consumers entering services
EDUCAT ION
Master Degree in Social Work – V irginia Commonwealth University 1992-1994 – Individual, Family, and Group
Specialization
Bachelor Degree in Social Work – V irginia Commonwealth University 1988-1992 – Minor in Psychology
ADD I T IONAL I N FOR MAT ION
• Public Notary in the Commonwealth of Virginia
• Computer skills in Microsoft Word and Credible Electronic Health Record
REFERENCES
Personal and professional references available upon request