Matthew B. Shook

**** *** *********** *******, *** 109

Winter Park, FL 32792

407-***-****

acfnin@r.postjobfree.com

Objective

To utilize my experience within a dynamic environment providing an opportunity for professional

growth by implementing my existing experience with additional formal education.

EXECUTIVE PROFILE

Visionary providing fiscal/strategic/operational leadership in complex sales organizations.

Accomplished, seasoned, management leader with over 13 years’ experience building and

motivating sales teams to generate consistent revenue and profit growth. Background includes

development and management, developing and implementing sales training for seasoned and

novice sales force members. Consistently successful in identifying and capitalizing on market

opportunities to build brand recognition, drive revenue growth, expand market penetration and

win dominant market share for the enterprise. Exceptional analytical, organizational, and

leadership skills. Highly effective in developing direct customer relationships.

KEY STRENGTHS

Strategy Development for Sales & Revenue Growth • Sales & Marketing Leadership,

Development & Management • Product Pricing & Management Team Building, Management,

Training & Motivation • Achieving & Surpassing Sales Quotas

PROFESSIONAL EXPERIENCE

Florida College of Natural Health, Esthetician 2014-Present

300 hours of skin care training and lecture. Modalities include: Facials, back treatments, waxing,

mud body wraps, sunless tanning application, high frequency treatments, galvanic treatments,

make-up application, specialty masks. Over 115 hours of internship. Performed different skin care

therapies as per the needs and requirements of clients as well as diagnosed the skin condition and

recommended therapies accordingly

Lehigh Valley Health Network, HIM Team Leader, 2002-2013

Knowledge and understanding of the Electronic Health Information System and all its functions.

Directly responsible for staff productivity for all forty staff employees. Staff assurance to meet

department standards through education and facility communications. Training and counseling of

new and current staff members. Daily maintenance and control over Electronic workflow queues.

Delegation of tasks and duties as well as communication within the Management Team and

Director. Full understanding of Release of Information. Proven ability to monitor and update all

facility policies and procedures. Back up for User Profiles and directly involved in system

upgrades. Provide excellent customer service. Devised, introduced, executed training program to

strengthen technological experience to team members.

Assistant Manager, American Eagle Outfitters, 1998-1999

Supervised 15-person Sales Team. Proven ability to meet and exceed store and individual sales

goals by 75% or more. Train and counsel new and existing staff. Demonstrated timeliness on new

floor set ups and markdowns. Communication with store management and staff. Provide

exceptional customer service. Executed training program to strengthen sales experience to team

members.

Assistant Manager, Kay Jewelers, 1997-1998

Proven ability to meet and exceed individual, store, warranty contract and credit application

goals by 50%. Meet and exceed overtime expectations. Full knowledge on store operations

and expectations. Cash handling, returns and exchange proficiency. Provide exceptional

customer service. Provided training and communicated sales expectations to team

members.

Sales Associate – Jewelry, Macy’s, 1993-1997

Provide excellent customer service. Maintain and exceed individual and credit application goals

daily. Design and showcase new merchandise. Monitor and control under stock and markdowns

without fail. Provided coverage for all areas of the department: Costume Jewelry, Fine Jewelry,

watches as well as extensive knowledge of those areas.

Education

2013 Florida College of Natural Health

- AS degree in Basic Skin Care

1991 Stroudsburg Area High School, General, College Preparatory

- Diploma

References

Excellent references provided upon request

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