ADANNA CONNELL

**** ******* ******, *** **

Brooklyn, New York 11225

Cell: 718-***-****

acfni4@r.postjobfree.com

EDUCATION:

Kingsborough Community College Brooklyn, NY

Major: Business Management Expected 2016

PROFESSIONAL EXPERIENCE:

Experian Marketing Services New York, NY

Receptionist/Office Manager March 2014 - Present

• Manage high volume of incoming calls, emails, and appointment scheduling

• Coordinate frequent domestic and international travel arrangements

• Prepare agendas for meetings and presentations; organized luncheon, breakfast and dinner parties

• Handle errands and personal shopping

• Scanned confidential documents

• Manage bill payments and office supply inventory

• Process expense reports, invoices, insurance claims

• Schedule pick up and drop off packages for FedEx, UPS, DHL, and USPS

Ogletree Deakins Nash, Smoak & Stewart, P.C. New York, NY

Receptionist/Administrative Assistant October 2011- March 2014

Processed insurance claims, firm expense reports and invoices

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Managed high volume of incoming calls, emails, and requests for appointment scheduling via firm’s Hub

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Greet arriving clients and coordinate frequent domestic and international travel arrangements

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Utilized PowerPoint and Excel to prepare agendas for meetings and presentations

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Organized breakfast, lunch and dinner parties

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Reconciled firm credit card

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Managed office supply inventory for vendors

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Scheduled pick up and drop off packages for FedEx, UPS, DHL, and USPS

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Scan and file documents

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Entered attorney time using Elite web system

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Sprint PC Brooklyn, NY

Sales Representative December 2009 - May 2010

Resolved customer complaints by phone

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Greeted and explained all deals and promotions to new customers

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Maintained a wide knowledge of various products and services

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Assisted in research and survey of market

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Maintained sales goals and a “customer comes first” attitude at all times

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Organized daily reports to ensure accurate procedures were being followed

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Managed cash draw and organized charge slips, coupons, and vouchers

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Traveled for meetings with buyers and agents to promote sales

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Sovereign Bank Brooklyn, NY

Bank Teller January 2008- November 2009

Received cash and checks for deposit, verified amounts, and examined checks for endorsement

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Cashed checks and disbursed monies

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Calculated balances, reconciled cash drawers and cash receipt records

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Collected loan payments disbursed and placed holds on accounts for uncollected funds

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Ordered daily supply of cash and verified accuracy of incoming monies

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Posted night and mail deposits, payments and requests received in mail on a daily basis

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Verified identification and rights to utilize facilities, as well as validity of credit cards and checks

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SKILLS:

Proficient with QuickBooks, Microsoft Word, PowerPoint, Excel, Outlook and Microsoft Office User Specialist

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