Customer Service Sales
Resume:
Kateishe D. Joseph
Las Vegas, NV 89106
acfnh1@r.postjobfree.com
Professional Profile
Over 5 years experience as a Retail Assistant Manager, with 10 years excellent customer service experience.
Ability to adapt in all aspects of customer service. Highly organized, able to multi-task effectively. I am a
highly motivated, reliable, responsible, hardworking, detail oriented, and efficient.
Work Experience
Assistant Manager
Walmart Stores Inc., Valencia, Ca.
12/2007-04/2012
• Oversee activities directly related to making products or providing services.
• Direct and coordinate activities of businesses or departments concerned with the production, pricing,
sales, or distribution of products.
• Review financial statements, sales and activity reports, and other performance data to measure
productivity and goal achievement and to determine areas needing cost reduction and program
improvement.
• Manage staff, preparing work schedules and assigning specific duties.
• Direct and coordinate organization's financial and budget activities to fund operations, maximize
investments, and increase efficiency.
• Establish and implement departmental policies, goals, objectives, and procedures, conferring with
board members, organization officials, and staff members as necessary.
• Determine staffing requirements, and interview, hire and train new employees, or oversee those
personnel processes.
• Plan and direct activities such as sales promotions, coordinating with other department heads as
required.
• Determine goods and services to be sold, and set prices and credit terms, based on forecasts of
customer demand.
• Locate, select, and procure merchandise for resale, representing management in purchase
negotiations.
PT Caregiver/Companion
IHSS California, Palmdale, Ca.
10/2002-04/2012
Maintain records of patient care, condition, progress, or problems to report and discuss observations
•
with supervisor or case manager.
Check patients' pulse, temperature, and respiration.
•
Provide patients with help moving in and out of beds, baths, wheelchairs, or automobiles and with
•
dressing and grooming.
Care for patients by changing bed linens, washing and ironing laundry, cleaning, or assisting with their
•
personal care.
Entertain, converse with, or read aloud to patients to keep them mentally healthy and alert.
•
Administer prescribed oral medications, under the written direction of physician or as directed by
•
home care nurse or aide, and ensure patients take their medicine.
Plan, purchase, prepare, or serve meals to patients or other family members, according to prescribed
•
diets.
Accompany clients to doctors' offices or on other trips outside the home, providing transportation,
•
assistance, and companionship. Direct patients in simple prescribed exercises or in the use of braces
or artificial limbs
Provide patients and families with emotional support and instruction in areas such as caring for infants,
•
preparing healthy meals, living independently, or adapting to disability or illness.
Education
Charter College Lancaster, Ca.
2008
Massage Therapy
Contact this candidate