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Customer Service Sales

Location:
Chicago, IL
Posted:
August 28, 2014

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Resume:

R yan D. Gordon

P: 224-***-**** E: acfndn@r.postjobfree.com

EDUCATION

Northern Illinois University,

Jackson State University, Jackson, MS

Major:

DeKalb, IL

Kinesiology Major: Music Performance

Emphasis:

Preventative

and

Rehabilitative Emphasis: Flute & Piano

Exercise

Science

SKILLS

P.O.S. System Microsoft Office/Pages Typing Speed: 70+ wpm

• • •

Multimedia Systems Instructional Planning & Level I support

• • •

Smart Board Technology Assessment knowledgeable

Maintaining Computer Installing [Hard/Soft]ware

• • •

Hardware Windows and Mac OS

Establishing Networks Website Creation &

• •

Maintenance

RELEVENT COURSEWORK

Anthropology & Human Diversity Oral Communication Basic Statistics

• • •

Rhetoric & Composition I & II Fundamental Psychology Data Processing

• • •

College Algebra & Trigonometry Computer Literacy Stress MGMT for Leaders

• • •

General Biology Lab I & II Intro to Computing Personal Health Relations

• • •

WORK EXPERIENCE

Chicago Public Schools,

August 2012 Current

Chicago, IL

Track & Field / Cross Country

Coach

Responsible for designing

practices, scheduling,

coordinating any away meets,

issuing and maintaining off

August 2012 Current

season workouts, organizing and

scheduling any team camps

while also encouraging and

establishing healthy living

standards for students.

Chicago Public Schools, January 2012 Current

Chicago, IL

Technology Coordinator

Assistant

Responsible for training,

modeling, and assisting

teachers in integrating or June 2011 July 2011

repairing technology in the

classroom to improve student

achievement. Instructed

students on capabilities of web

January 2011–June 2011

b ased and installed programs.

Install, troubleshoot, and

maintain hardware & software

for multiple peripherals and

computers utilizing

Windows/Mac OS. Offered Level

I support to all employees and

students.

Chicago Public Schools,

Chicago, IL

Paraprofessional: Special

Education Classroom

Assistant

Provide individual and group

assistance to special education

students, and when necessary

proctor classes when teachers

are called away or fulfill various

clerical, security, and teaching

duties as needed.

Delaware North Company

Sportservice, Chicago, IL

Food and Beverage Cashier

Handled transactions for food

and beverages during football

games within the Club 1 3

division of Soldier’s Field.

In Store

CVS Pharmacy, Dolton, IL

Customer

Service

Performed cash management

duties including cashier sales

and provided customer service

by suggesting items for

purchase and handled product

returns and exchanges.

Directional

Marathon Staffing, Chicago, IL

Assistant November 2010

Provided directional assistance

for the McCormick Place to

trade show attendees and

addressed general

questions/concerns.

Room Monitor

Scanned I.D. badges to ensure

appropriate room admittance

and managed room capacity and

seating arrangements.

Northern

Illinois

University,

DeKalb, IL

Community

Advisor July–December 2010

Assist

residents with

personal and

academic

concerns,

development

with mature

behavior, and

enforce

University

policies and

regulations.

Thornridge

High School,

Dolton, IL

Music Tutor

Instructed

Summer 2005 2010

students and

adults in

music

appreciation,

theory,

practice and

sight reading

while

assessing

current levels,

establishing

goals,

formulating

individual

practice

routines and

building

students

musical

ability.

Lorimer

Baptist

Church,

Dolton, IL

Painter September 2007-January 2008

Smoothed surfaces with

sandpaper, brushes, and steel

wool and applied paint to

surfaces, maintaining texture

and coverage.

CVS

Pharmacy,

Dolton, IL

In Store

Customer May–August 2007

Service

Performed

cash

management

duties

including

cashier sales

and provided

customer

service by

suggesting

items for

purchase and

handled

product

returns and

exchanges.

R EFERENCES

Mr. Steve Tow

Technology Coordinator – Coworker/Supervisor

847-***-****

Mr. Matthew Burds

Special Education Resource Teacher – Coworker

563-***-****

Mrs. Anna Pipilas

Special Education Case Manager – Lead Supervisor

847-***-****

*More references available upon request.



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