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Customer Service Sales

Location:
Forest Park, IL
Salary:
110,000-120,000
Posted:
August 28, 2014

Contact this candidate

Resume:

VERONICA J. LILL

acfnbg@r.postjobfree.com

*** ****** **

Riverside, IL 60546

773-***-****

OBJECTIVE

I am seeking a position which utilizes my exceptional written and verbal

communication skills, as well as my extensive supply chain and operations

management experience. I possess valuable supply chain knowledge in

procurement, supply and demand planning, logistics, project management, as

well as achieving proven success in pricing and operations contract

negotiations. Ultimately, I would like to manage and facilitate supply

chain operations, while consistently optimizing cost savings, quality

standards and customer expectations on behalf of my employer.

EMPLOYMENT HISTORY

US SILICA COMPANY

Manager - Logistics May 2013 to Present

. Manage all truck, barge and export freight contract negotiations and

spend for US Silica sand hauling.

. Manage and negotiate rates and term agreements for outbound barge and

rail transload (distribution sites) to support US Silica Midwestern

production facilities.

. Directly manage two Logistics Analysts.

. Implemented a new prepaid freight program allowing for freight savings /

revenue estimated at $500K annually for LTL and FTL spot bids (non-

contracted customers).

. Initiated truck freight RFQ for US Silica's 20 top bulk trucking lanes,

resulting in $1.2M in annual savings.

. Managed and implemented 2014 barge RFP with several vendors resulting in

$2M in annual savings for 2014.

. Created and implemented the first US Silica freight boilerplate agreement

and contracted all high volume $ OD pairs for freight rate protection and

service sustainability.

. Created an automated SharePoint database using InfoPath software to

capture freight requests from sales and manage all pending bid

opportunities for executive review.

. Prepare KPI's for S&OP review.

. Established a strong and dedicated carrier database through supplier

rationalization.

. Implemented US Silica insurance and safety standard minimums to ensure

that all contracted carriers meet US Silica safety and insurance hauling

requirements.

ZENTIS NORTH AMERICAN OPERATING LLC

Manager - Strategic Sourcing and Supplier Relations, March 2013 to May 2013

. Responsible for preparing and negotiating large contracts for three

Zentis plant facilities in the areas of additives (Sweeteners, Starches

and Gums, Colors, Flavors, etc.).

. Managed a direct spend budget of $70M for ingredients.

. Managed three procurement plant buyers.

. Responsible for consolidating volumes, following market developments and

evaluation of supplier performance.

. Managed continuous improvement initiatives and implement best practices

through international benchmarking standards.

. Successful in achieving $250K in contracted annual savings as a result of

establishing a comprehensive chemicals portfolio RFQ.

MORTON SALT, Chicago, IL

Supply and Materials Master Planner, June 2010 to March 2013

. Managed production planning for 15 North American Morton Salt plant/mine

facilities by developing and executing Master Production Schedules (MPS)

through SAP supply planning.

. Managed a team of distribution analysts.

. Created and implemented a cohesive network of MPS and MRP schedules for

all production group/sku combinations at our Morton Salt plants/mines

prior to going live on SAP.

. Part of a core team coordinating SAP integration between MRP network

planning and SAP/APO/SNP planning.

. Managed and facilitated procurement targets for each Morton facility

through Material Requirements Planning.

. Collaborated with all Morton plant managers to enhance production

capacity output and utilization at Morton plants and warehouses.

. Developed metrics to determine which network of warehouses should

strategically support each plant to ensure that transportation and

distribution costs were optimized.

. Supported the development of KPI's for S&OP review.

. Worked closely with sales and marketing to determine low cost sourcing

alternatives while also balancing plant production capacity constraints

for CPG customer network.

. Worked closely with procurement to ensure fluid transitioning of label

and carton change overs during seasonal sku transitions, graphics changes

and product re-launches.

. Lead cross-functional groups on various continuous improvement projects.

Collaborated with sales, quality, procurement, marketing and operations

on all new product launches and changeovers.

Operations / Vendor Manager, Nov 2007 to June 2010

. Managed 27 U.S. bulk de-icing and industrial salt stockpile distribution

vendor sites and their on-site staff (60 indirect reports).

. Managed $50M stockpile operations budget for bulk road salt and

industrial vendor handling and transportation contracts.

. Managed relationships with a multitude of barge, truck and vessel

companies to schedule inventory replenishment from Morton mines to

stockpiles for salt distribution.

. Worked closely with Morton marketing team to ensure that all DOT,

Municipal and Commercial salt bids were stockpiled strategically close to

the end-user to optimize savings for Morton and ensure that road de-icing

salt was readily available for all customers.

. Created RFQ's for securing competitive transloading, carrier and barge

contract rates.

. Negotiated rates and operating terms with stevedoring companies and truck

carriers for the handling of de-icing and industrial grade salt

stockpiling and distribution.

. Was responsible for drafting long and short term multi-million dollar

vendor contracts and collaborating with Morton's legal department as

required by business needs.

. Worked with query system data to assess where cost optimization should be

executed, while ensuring that low cost pricing was maintained in the

existing database.

. Was responsible for writing-up QC reports and facilitating remediation

with each distribution site and/or Morton mine location when customers

had specification/quality concerns.

. Tasked with a variety of other high level operations and budgetary

special projects as requested by Morton senior management.

Distribution Analyst, April 2006 to Nov 2007

. Worked closely with barge companies and shipping agents to schedule

inventory replenishment from Morton mines to transload facilities for de-

icing salt distribution.

. Prepared and analyzed reports for the purpose of sales and marketing

strategizing.

. Executed regional and competitor benchmarking analysis of truck haul

rates to create standards for competitive rate negotiations.

. Analyzed fuel trends to create formulas for use in optimizing fuel

standards paid to Morton truck carriers.

. Managed pricing/bid vs. shipping rates based on contractual requirements.

. Balanced internal perpetual inventory with that of each salt stockpile's

on-hand inventory to ensure that product was shipping as planned and

demand was consistently being met.

SMURFIT-STONE CONTAINER CORPORATION, Chicago, IL, May 2002 to April 2006

Senior Transportation Operations Planner, Aug 2004 to April 2006

. Managed transportation for mills and plants throughout the USA.

. Worked closely with truck and LTL service providers across the U.S. and

Canada to track scorecard performance and create business standards.

. Responsible for integration of Oracle based TMS software within Smurfit

Stone's other ERP systems and training new transportation planners on

user applications.

. Analyzed and tracked transportation savings via KPI's for Smurfit-

Stone plants and mills.

. Responsible for process review documentation when implementing G-log TMS

at each plant/mill.

. Responsible for carrier rate negotiations at facilities across the U.S.

. Created a Virtual Fleet for increased network optimization by partnering

with 3PL's.

. Maintained/updated rate database via SQL Query.

Customer Service Supply Chain Analyst, Nov 2002 to Aug 2004.

. Worked with a select group of accounts and customers in the export and

trade markets.

. Worked closely with the sales, invoicing and pricing departments in

supply chain operations.

. Tracked open orders and tonnage requested daily per customer.

. Worked closely with the transportation group to track the transit times

of our product throughout the U.S.

. Responsible for warehouse inventory replenishment and reconciliation for

many customer accounts.

Quality Control Analyst, May 2002 to Nov 2002.

. Responsible for print quality testing on the containers supplied to

clients.

. Responsible for employee time reporting and reconciliation of actual

hours worked with those reported.

. Responsible for all data analysis and monthly chart production.

. Worked closely with accounting department concerning spoilage (product

waste) and remediation.

. Responsible for tracking open production orders to ensure product

quality.

EDUCATION

Master of Business Administration, Dec 2010

Roosevelt University, Chicago, IL

Emphasis: Management

Bachelor of Arts in Psychology, May 2002

Northern Illinois University, DeKalb, IL

Minor: Anthropology

SKILLS

. Proficiency in all Microsoft Office applications

. Possess systems experience with SAP, Oracle TMS (G-log), JDE, GVP

(Intellitrans), Showcase Query, SQL, AS400, Microsoft SharePoint and

InfoPath Designer Form Template

. Excellent written and verbal communication skills

. Basic German language skills

VOLUNTEER EXPERIENCE

Volunteer, Anti-Cruelty Society, Chicago, IL, August 2003 to Present.

. Participate in various fundraising events through volunteer work.

REFERENCES

Furnished upon request



Contact this candidate