Dawn T. McKinney
Lake Placid, FL 33852
acfna3@r.postjobfree.com
Education
BACHELOR OF ARTS AUGUST 2004 FLORIDA ATLANTIC UNIVERSITY
Major: Criminal Justice
ASSOCIATE OF SCIENCE JUNE 2003 BROWARD (COMMUNITY)
COLLEGE
Major: Criminal Justice Emphasis on Crime Scene Technology
*Lambda alpha Epsilon-Beta Chi Chapter
*2003: 1st Place in Team Crime Scene Investigation Competition at the
Florida Regional Conference
ASSOCIATE OF ARTS JULY 2000 SOUTH FLORIDA STATE (COMMUNITY)
COLLEGE
Major: General Studies
*Phi Theta Kappa
Skills & Abilities
MS Office Suite, Adobe, Filing, Faxing, Multi-Phone Lines, Working with people in a
Professional Manner, Maintaining and updating confidential records, Team player and
Self-Motivated, Good Listener, and Multi-tasking.
LEADERSHIP
I am President of the Highlands Branch of the American Association of University
Women. I have form my own team and advanced to Unit Leader status with my Avon
job.
Experience
INDEPENDENT SALES REPRESENTATIVE/ UNIT LEADER AVON
MARCH 2012- PRESENT
Train new employees on company customer service policies and service level standards.
Receive and process cash, check, and credit payments for purchases. Respond to
customer inquiries in a friendly and professional manner. Maintain friendly and
professional customer interactions. Recommend and helped customers select
merchandise based on their needs. Exchange returned merchandise for customers quickly
and efficiently. Offer discounts and promotions to ensure high customer retention rates.
Demonstrate use and operation of merchandise to customers. Attend meetings and
trainings necessary for professional development.
PERSONAL CARE ASSISTANT PRIVATE DUTY JANUARY 2011-JUNE 2013
Positioned for comfort and to prevent skin pressure problems. Assisted with transferring
in and out of wheelchairs and adaptive equipment. Recognized and reported
abnormalities and/or changes in health status to nursing staff. Assisted with Daily Living.
Administered simple range of motion exercises. Comforted and provided them with
reassurance and encouragement. Read and recorded temperature, pulse and respiration.
Took Vital Signs. Assisted with adequate nutrition and fluid intake. Planned, prepared
and served meals and snacks according to prescribed diets. Provided transportation,
assistance and companionship. Performed household tasks such as laundry, dusting,
washing dishes and vacuuming. Cleaned and organized patients’ living quarters. Handled
incoming and outgoing correspondence, including mail, email and faxes. Checked mail,
shopped for groceries and handled bill payments. Cared for the cats, including feeding
and cleaning.
DETENTION SUPPORT OFFICER HIGHLANDS COUNTY SHERIFF’S
OFFICE AUGUST 2004-JANUARY 2011
Master Control Duties:
Maintained communications with all other areas of the facility at all times. Continually
monitored dormitories for inappropriate activity. Monitored gates and recorded all
activity in a daily officer report.
Intake and Release Duties:
Maintained daily logs of shift activity. Received property, including money from
incoming inmates upon arrival, provided receipts and inspected items for contraband.
Collected, counted, and verified against fraudulent monies for bonds. Entered in inmate
personal and medical data. Fingerprinted and photographed inmates. Attended regular
trainings and maintained appropriate certifications. Ran background checks of individuals
to obtain data for criminal history via teletype on National Crime Information Center/Florida Crime Information Center systems. Communicated
with supervisors regarding any issues that occurred while on duty. Answered phone calls
concerning inmate and court information, handled complaints, and responded to requests
for information. Organized and recorded facts to prepare incident reports.
Classification Duties:
Collaborated with legal staff, the Attorney General's office and other law enforcement
agencies. Informed inmates and visitors of rules, safety and security procedures and
responsibilities. Routinely reviewed housing assignments and reassigned inmates when
needed. Created, organized and maintained files, daily case notes and electronic
databases.
SECURITY OFFICER DANIA JAI-ALAI MARCH 2004-AUGUST 2004
Maintained the safety and security of the fast paced gambling facility. Escorted
employees to the vault. Established a good working relationship with the sheriff deputies
who worked at the facility.
CASHIER MCDONALD’S JANUARY 2001-APRIL 2001
Worked with the cash register and cleaned the restaurant area.
Affiliation
Highlands County Branch- American Association of University Women
President/Scholarship Committee: 2013-Present
Vice President Director of Programs/Scholarship Committee: 2011-2012
Secretary/Scholarship Committee: 2007-2011
Member since: 1999