Cinthia V. Molina .

**** ******** ***.*** * San Antonio, TX78213 * Ph956-319-5580 * E-mail

acfn2m@r.postjobfree.com

Professional Experience

Conexus, LLC, Laredo TX September 29, 2009 -

Present International Account Manager

Provide quotes and handle booking requests for all transactional and

contractual customers. Utilize a consultative sales approach to

identify, solicit, and secure new business from existing and new

customers. Made over the phone sales calls and followed thru with face-

to-face sales calls in Mexico and USA. Manage all customer account and

contact information, sales call notes, and rate quote documents as well

as any other customer interaction information through a Logistics

Operations System & Customer Relationship Management (CRM) Tool. Provide

sales support to Marketing Manager for direct marketing campaigns, web

ads, print ads, and other sales lead programs. Participate in the

evaluation of and respond to all formal bid packages, on-line bid

packages & carrier profiles from assigned customers. Ensure customers

are informed of all the necessary documentation requirements for customs

clearance for international and national shipments, or to meet any other

regulatory or customer requirements for shipping. Guide customers thru

our corporate setup process to become new accounts with in house credit,

bank wire transfer or using a business credit card.

Provide service for LTL, FTL, van, flatbed, temperature controlled

equipment, and specialized equipment for over dimension and overweight

shipments. Offer customer consultation for more economical shipping by

suggesting best travel routes, optimizing trailer utilization, comply

with DOT regulations and work as a liaison to negotiate rates with

different carriers. Coordinate transloads from Mexican to American or

American to Mexican equipment. Designated company mentor for all new

hire.

Schneider Logistics, Laredo TX June 14, 2004 -

August 21, 2005/

September 20, 2006 - September 13,

2009

Logistics Technician

Create, monitor, and complete shipments for customer such as General

Motors (GM) USA, GM Canada, GM Mexico, GM Africa, Saturn, and Nissan

using a logistics application, SUMIT, from orders requested by internet

CVN system, phone, email, and fax for shippers in Mexico, USA and Canada.

Combine and arrange loads and select cost effective carriers using

available optimization tools to include rate negotiation. Contact and

assign carriers to loads going northbound and southbound for GM Service

Parts and Operations. Maintain good customer relationships by attending

to all necessary customer specific tasks. Understand and resolve customer

issues related to GM Service Parts and Operation southbound shipments.

Communicate effectively and constantly with customers, shippers, customer

brokers and carriers to guarantee all vital shipments and other customer

services. Trained over 101 Mexican GM suppliers and shippers how to use

CVN (Collaborative Visibility Network) internet system and gave support

for any Mexico and Texas users and technical support. Trained all GM

shippers to comply with the customers shipping guidelines to ship with

correct documents and with appropriate transportation in order to have

customer's freight deliver in a timely manner and cost-effective.

Hosted bi-weekly conference meetings between northbound, Less than truck

load carrier, Central Transport and Schneider Logistics to report

updates, issues with billing, missed pickups, split loads, missing or

incomplete documents for shipments to GM USA and Canada. Researched

carrier unpaid invoices by contacting carriers, shippers and suppliers

for incomplete, canceled, lost or miss delivered shipments.

Schneider National Carriers Inc., Houston TX August 21,

2005 - September 20, 2006 Carrier Sales Coordinator

Searched for capacity using sources such as posted trucks on

Schneider's website, DAT software, Truckstop.com, GetLoaded.com or

with previously used carriers. Help post available loads on

Schneider's website, DAT, Truckstop.com, and GETLOADED.com.

Negotiated rates by exceeding the company business rule to make a

margin profit of more than 14% per load to increase total office

margins and profits by using active carriers on loads going northbound

out of Laredo, TX, Houston, TX, Louisiana, and Mississippi for

customers such as Whirlpool, Cervecerias, Shell Oil, Mead Paper,

Kimberly Clark, and Walmart. Constantly maintained strong business

relations with over 290 active carriers that met DOT and Schneider's

regulations. Compiled a list of these active carriers with proper

authorities and full Insurance coverage for future load opportunities.

Contacted and motivated the assigned carriers to report load status

within 4 hours of each event to have current information available for

the customers on each load. Negotiated and assigned loads to carries

via two phone lines, email and by Live Person, system that allows

carriers to chat with Brokers on loads showing on Schneider National

internet system. Searched the Schneider National, Inc. intranet

system for any available loads to assign and optimize profitable and

efficient carriers. Daily updated reports for available loads out of

Laredo, TX for the Network Collaboration morning meeting with other

brokerage offices. Updated and reported on available and assigned

freight to Schneider Brokerage Mexico and Green Bay customer service

in a daily morning conference call. Follow-up and updated loads that

have been assigned to carriers for completed statuses. Verified owing

and office loads in completed or delivered status to receive pay from

the customer.

C&G Services/Central Transport, Laredo TX Sept.15, 2003

- June 11, 2004

Warehouse Supervisor

Supervised a total of 5 night shift employees. Completed and verified

paperwork required for loaded and closed trailers traveling

northbound. Scheduled and documented departing trailers and paperwork

for departing merchandise. Processed delivery receipts by recording

all information to the company's intranet, fax and recorded on logs.

Answered a multi-line phone and attending to caller's request such as

shipment tracking or connecting to appropriate departments. Completed

a report that showed what each local driver delivered, picked up and

any other returned merchandise. Revised all paperwork dropped off by

drivers as delivery receipts or bills of lading for picked up freight.

Registered, faxed, and filed bill of ladings and any legal documents

for import and export purposes. Ensured all information documented on

bills of ladings were correct and verified each shipment was processed

to avoid billing and delivery delays. Calculated employee completed

hours and reported timecards for accurate payroll.

4N Service L.L.C., San Marcos TX June12,

2000 - Aug.13, 2003

Sales Office Manager

Provided consultation for shopping foreigners to recover sales tax.

Explained to the customers required eligibility, procedure and the

involved Texas Laws. General clerical work such as: answered phones,

setup and maintained file systems, data entry, and the use of all

types of office equipment. Provided customer service to mainly

Spanish-speaking customers and followed-up on customer files.

Contacted stores or district managers to explain and complete

contracts to be enrolled in the program. Invoiced and followed-up on

unpaid invoices from stores or individual owners.

Education

1994-1998 Martin High School

Laredo TX

Basics High School Diploma

1998- 2003 Southwest Texas State University

San Marcos TX

Bachelors in Business Administration Major in Computer Information Systems

Languages

Bilingual, fluent in English and Spanish.

Skills

Well knowledge in Windows 97, 98, 2000 and XP, AS400, SAP, JBuilder, Visual

Basics, VisualAge, Web Sphere Studio Application Developer, CICS, EDI,

Internet and Intranet.

References

Cynthia L. Maldonado Business Development, Conexus, LLC

956-***-****

Patricia Hinojosa Account Manager, Conexus, LLC

956-***-****

Kyle Gholston Vice president, Inspection Data

System 918-***-****

Contact this candidate