**** *. **** *****

Street Apt. C 816-***-****

Kansas City, E-mail

Mo.64137 leslie.anthony@ym

ail.com

LESLIE ANTHONY

Objective To secure employment with a progressively diverse

company that can utilize my skills to enhance

company profitability and growth in today's

competitive market.

Summary of Twenty years of progressive Management experience.

qualifications Strong background in customer service, marketing,

supervisory skills, and training others to promote

a proven ability for optimum performance. A

strategic thinker and visionary leader who model a

purposeful, pro-active approach that builds

organizational capability to focus on increased

revenue and service. Goal-oriented; able to make

effective use of all available resources.

Employment

Biomat USA/ Grifols Houston TX./Des Moines IA June

2009 to August 2014

Facility Manager

Responsible for daily center operations. On call

position, 24 hours per day. Facilitate daily

operations to obtain high quality products to be

produced world -wide. Entrusted with multi-million

dollars of supplies. Responsible for oversight of

employee training, hiring, efficiency and future

development. Required to maintain and assist in

budgetary goals set by upper center leadership

teams. Support center during all required European

Medicine Agency, Food and Drug Administration,

OSHA, internal and external audits. .

Ensure excellent customer service by all staff.

Provide a model of good customer service to

employees. Represent the Company and Center in the

community and with other business, local

publications and vendors. Ensure adherence to all

Human Resources policies through fair and equitable

treatment of all employees. Accomplishment: Both

facilities achieved record breaking production

records under my direct leadership.

ZLB Plasma Services/ NABI Kansas City, Mo.

September, 1993 to March 2009.

Center Manager

Responsible for training and coaching of staff and

facilitating efficient donor flow through the

center. Manage a staff of 75 or more employees in a

center that constantly processes nearly 2600

customers a week. Responsible for Center personal,

including recruitment, training, development,

counseling and termination. Charged with primary

human resource task for direct report employees

daily. Member of the Quality Assurance team that

ensures that center is following all company, FDA,

and German Health Authority procedures with in the

facility. Ensure that all center budgetary concerns

are met monthly, quarterly and annually. Ensure

excellent customer service by all staff. Charged

with the oversight of multi-million dollars of

products daily. Provide a model of good customer

service to employees. Represent the Company and

Center in the community and with other business,

local publications and vendors. Utilize company

computer system to track and review status of

incoming and outgoing customer medical records as

it pertains to the facility needs in the

manufacturing of products and services.

Accomplishment: Received consecutive No-483 during

Food and Drug Administration audits. Received a

two year German Health Authority Certification of

facility.

H.J.Heinz Corporation/ Weight Watcher Division

Kansas City, MO. August, 1990 to July, 1993

Center Manager

Responsible for branch office, product sales,

program maintenance and office administration.

Directly accountable for budgetary concerns,

including; forecasting and analyzing daily,

monthly, annual sales, payroll and internal audits

Administer automated and manual reports for

regional and corporate review. Charged with primary

human resource task for direct report employees

daily. Worked in all areas of the store to include

marketing and sale of company products. Ensured

that client's needs were provide for during weekly

sessions with center counselors.

Accomplishments: Increased sales revenue by 20

percent and cut debt lost by 12 percent.

Education Jefferson City High School, Jefferson City, Mo

Date of Graduation: 1983

Lincoln University, Jefferson City Mo.

Course study in Marketing and Public Administration

References Reference available upon request

Contact this candidate