LORIE MCKINNEY

**** *. ********, *******, ** ****3

Home: 773-***-**** - acfmze@r.postjobfree.com

PROFESSIONAL SUMMARY

Administrative Assistant who goes above and beyond basic administrative tasks and takes on

multiple projects at once. Excellent work ethic and strength in boosting company morale.

Organized Client liasion versed in coordinating management meetings, high-level conference

calls, special events and travel arrangements for top executives.

SKILLS

45 WPM typing speed Flexible

Professional phone etiquette Excellent planner and coordinator

Excellent communication skills Works well under pressure

Database management Appointment setting

Articulate and well-spoken Team building

Customer service-oriented Project planning

Report analysis

Spreadsheet management

WORK HISTORY

01/2013 to 07/2013 Portfolio Technician

Pierce and Associates – Chicago, IL

Analyzed Gathered relevant information considering a broad range of issues and factors

perceive relationships among diverse information; and use logic effectively

Communication Responsible for clearly and concisely communicating information and

messages to others.

Time Management Set efficient work priorities worked on several tasks simultaneously

effectively balanced important and urgent - and short-term and longer-term -tasks

Planned and Organized Developed comprehensive project plans monitored progress

against goals; assigning clear responsibilities; and breaking work down into manageable

portions Provide biweekly or monthly SLA reporting to clients as reports are generated by IT

support Post mortem file review.

Review foreclosure proceedings and timelines to ensure the accuracy of the foreclosure

(Q/C) Review/monitor client portfolio to reduce/eliminate file delay

10/2010 to 01/2013 Quality Control Clerk

Pierce and Associates – Chicago, IL

Reviewed Attorney Performance Weekly Report for delays in Foreclosure process

Applied Chronological File Detail in Lender Process System for foreclosure files

Reviewed and Rebuttted Scorecards from Clients

Provided Documents upon Request to Clients for Audits Provided Status and File updates

to Clients

Trained other departments members on how to review Attorney Performance Report for

specific Foreclosure Milestones

Conducted research on Case Status fo Managing Attorneys

Ability to Multitask and work under strict time constraints.

09/2009 to 03/2010 Legal Assistant

Ronnie Zanayed LTD – Chicago, IL

Completed 100 hours for Externship

Composed Letters to Clients

Utilized Dictaphone in writing correspondence

Scheduled Appointments for new and existing clients

Sent faxes

Conducted Client Interviews.

Received and placed telephone calls to clients and prospective clients.

Organized files for court proceedings.

03/2007 to 07/2008 Sales Associate / Duties

Ashley Stewart Clothing – Chicago, IL

Maintained Store appearance.

Executed cash/ credit transactions.

Aided customers in clothing selection.

06/2002 to 06/2003Board Secretary

Changing A Generation Foundation – Chicago, IL

Produced Business Meeting material.

Composed/designed monthly newsletter.Faxed/emailed documents.

Answered and managed incoming and outgoing calls while recording accurate messages.

Maintained a clean reception area, including lounge and associated areas.

Coordinated, scheduled and arranged meeting and travel calendars, including business and

social events.

02/2001 to 06/2006 Church Administrator

New Pleasant Valley Ministries – Chicago, IL

Coordinated, scheduled and arranged meeting and travel calendars, including business and

social events

Coordinated board and committee meetings including schedules and information

preparation and distribution.

Coordinated domestic and international travel arrangements, including booking airfare, hotel

and transportation.

Managed office supplies, vendors, organization and upkeep.

Directed guests and routed deliveries and courier services.

Screened all visitors and directed them to the correct employee or office.

Answered and quickly redirected up to 30 calls per day

Assessed urgency and priorities before accepting or declining appointments and meetings

with the Senior Pastor

Compiled annual recommendations for end of fiscal year budgets.

Maintained a clean reception area, including lounge and associated areas.

Opened and properly distributed incoming mail.

Answered and managed incoming and outgoing calls while recording accurate messages.

EDUCATION

2010 Associate of Applied Science: Paralegal Studies

Northwestern College - Chicago, IL

2.9 GPA

A DDITIONAL SKILLS

Microsoft Word

Microsoft excel

Microsoft Access

West-law

Vendorscape

Lenstar

I-series

Lender Process System

Lexis-Nexis

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