Joel C. Grant

**** ******** *****

Stone Mountain, GA 30087

404-***-****

acfmxf@r.postjobfree.com

Professional Strengths

• Proficient computer software’s including: Microsoft Access, Microsoft Excel, Microsoft PowerPoint,

Microsoft Word, Microsoft Outlook, SAP software, Intuit QuickBooks, and AS400 knowledgeable.

• Typing 65-70 WPM.

• Notary Public.

• Computer literate.

• Fast Learner.

• Proactive and driven by results.

• Excellent customer service skills.

• Exceptional organizational and interpersonal skills.

Education

Georgia State University, Robinson College of Business, Atlanta, GA January 2011 - Present

• Bachelor of Business Administration, Marketing

Gwinnett Technical College, Lawrenceville, GA December 2010

• Associate Degree in Marketing Management

Experience

June 2nd, 2014 – Present

Comcast Corporation, Alpharetta, GA

Telesales Agent

• Specialized in handling outbound telesales phone calls to current Comcast customers regarding the

continuation and upgrading of Comcast services in a call-center environment.

• Handled inbound phone calls from existing and prospective customers regarding upgrading or starting

services with Comcast.

• Inputted order information into two different proprietary information management systems

simultaneously; exceptional data-entry skills as well as proficiency with Microsoft Office required.

The Morgan & Morgan Firm, P.A., Atlanta, GA September 2012 – April 2014

Legal Investigator

• Specialized in handling and preparing personal injury, auto accident, workers compensation, medical

malpractice, and nursing home cases for attorneys within the firm.

• Conducted client interviews to determine relevant facts of injury and claim.

• Completed sign-up documentation by gathering case materials such as police reports, photographs, and

other relevant information.

• Prepared documentary support to develop written reports for the attorneys.

• Required extensive knowledge of statutory regulations, case bylaws, and civil procedure necessary to

create legal documents suitable for use in a court of law, statewide traveling required.

Pier 1 Imports, Decatur, GA June 2012 – March 2013

Sales Associate

• Conducted potential customer sales while answering any questions and concerns regarding products.

• Piloted store merchandising efforts as well as managed cash registers and processed orders daily.

Amerisave Mortgage Corporation, Atlanta, GA July 2010 – January 2011

Data-Entry Specialist

• Categorized real estate loan information into Amerisave Mortgage information management system.

• Utilized data-entry and electronic document filing skills to catalogue and input banking and client

information.

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