Jane Klein-Hageman 209-***-****

**** **** ****** ****** *******, Arizona 85295 ? acfmuu@r.postjobfree.com ?

www.linkedin.com/in/janekleinhageman

Consumer Products & Retail Senior manager / Director

Ecommerce / Product and Program Negotiation / Sourcing / Product

Development / Brand Management / Project Management / Strategic Planning /

Marketing / P&L Responsibility / Logistics Management

Senior category & product manager with outstanding industry expertise and

knowledge in retail, ecommerce and consumer product development. Highly

skilled in identifying business opportunities, negotiating successful

programs and leading high-performance sales teams. Results-driven

professional with consistent plan achievement at top retailers including

Walmart.com, Orchard Supply Hardware, Sears and Harbor Freight Tools.

Strategic planner with extensive background in direct mail, FSI and

national media marketing. Recognized for innovation in process and product

development leading to increased efficiencies, lower costs and improved

speed to market.

Technical Competencies

P&L Management Highly skilled at using key metrics to identify

opportunities and focus resources to drive results

among teams

Market Gap Analysis Outstanding merchant with a passion for identifying

quality and innovation; keen understanding for price

elasticity and product success drivers

Project Management Extensive experience with defining requirements,

project scope and milestones. Drives results through

strong communication skills, solid team relationships

and continuous review and correction to ensure

overall success

Areas of Expertise

Category Management Over ten years of senior category

management experience at top retail and consumer

product companies such as Walmart, Sears and Harbor

Freight Tools. Solid history of exceeding sales and

margin targets, successful assortment planning,

vending funding negotiation, demand planning, pricing

strategy, marketing content development and effective

strategic initiative planning and implementation

Industry Knowledge Retail and consumer products background in category

management, sourcing, marketing and product

development across diverse consumer product

categories. Fitness electronics, home improvement,

sporting goods and automotive. Strong relationships

within the consumer product goods vendor and

representative communities

Product Development Extensive experience in developing new consumer

products from inception, engineering design,

sourcing, patent and trademark filing through

marketing and selling phases

Team Building Exceptional skills in developing people through

empowerment, motivation, and effective and adaptive

engagement

Relationship Management Experienced executive who builds strong

working relationships with clients, cross- functional

support groups and executive leadership

Process Improvement Keen eye for process inefficiencies with

demonstrated success managing process improvements;

creative problem solver and good listener who

collaborates for successful implementation

Career History

HARBOR FREIGHT TOOLS, Calabasas CA 2011-2014

500+ store retail automotive & tool retailer and consumer products group

Senior Manager Merchandise Operations

. Directed promotional planning, KPI reporting, product information

management and packaging development teams to support Category

Management group. Served as strategic director for the new product

development process, leading category merchants, sourcing managers,

legal counsel and engineers to improve product quality and speed to

market

. Merchant liaison to ecommerce team, responsible for managing product

item content, attributes, rich media and promotional activities for

the website

. Developed business user requirements and supported deployment for data

analytics, KPI dashboards, and in-house and third-party software

upgrades

. Coordinated direct and national media promotional planning functions

with CEO, CMO, Merchants, Art and Purchasing cross-functional groups

. Served as merchant representative to the Store Environment steering

committee developing strategies for improving customer shopping

experience

. Directed packaging development, enabling a 42% increase in speed to

market and a 25% increase in product launches year over year.

Compartmentalized processes and created real-time dashboards which

allowed simultaneous workflow across four cross-functional groups.

Developed analysis tools and reporting suites which highlighted

process pinch points for continuous process improvement

Senior Product Category Manager

. Directed cross functional team comprised of global sourcing managers,

forecasting analysts, marketing, pricing and product managers for

$400M automotive category

. Developed over 25 new products and launched a new automotive coatings

brand

. Beat margin and sales plan 2011-2013

SAINTY INTERNATIONAL LLC, Ojai CA 2011-2011

Multi-national trading company specializing in hand tools, power tool

accessories and tool storage

National Account Manager

. Managed key national sales accounts to achieve sales and profit

targets for start-up US division

. Collaborated with engineering team to develop high quality, value-

priced tools for US market

WALMART.COM, San Bruno CA

2007-2011

$13B Ecommerce division of Walmart, Inc.

Senior Buyer, Fitness & Home Improvement (Tools, Outdoor Power, Grills,

HVAC and Plumbing)

. Drove three years of double-digit sales growth, over-indexing to site

and outpacing industry by over 200%. Grew Walmart.com Fitness business

to #1 in Ecommerce market share (US) by identifying program and

product opportunities, negotiating with over 40 new suppliers, and

developing alternative freight programs which improved shipped profit

by 200 bps

. Collaborated with cross-functional teams to optimize search results,

extend customer engagement with best-in-class interactive content, and

develop brand shops and marketing campaigns to support Walmart

strategic partnerships

ORCHARD SUPPLY HARDWARE, San Jose CA 2004-2007

85+ store regional home improvement & garden retailer

Buyer, Hand & Power Tools

. Directed merchants and cross-functional support groups for $85M tool

business. Identified market opportunities, re-invigorated stale

assortments and created compelling marketing programs to drive 5-8%

comps

. Achieved improved product value, substantial cost savings and

increased marketing support through highly aggressive strategic

sourcing reviews

SEARS ROEBUCK & CO, Hoffman Estates IL

1991-2004

1600+ store national retailer

Buyer, Sears Hardware / Orchard Supply Hardware

. Directed merchant teams in support of two separate retail chains, 320

outlets and combined $175M tool business

. Analyzed, re-assorted, developed layouts and planograms, and

negotiated vendor labor support for a 250-store Sears Hardware remodel

which resulted in 16% year-over-year sales comps

Assistant GM of Merchandise and Project Sales, the Great Indoors

. Recruited and trained a diverse staff of 250+ sales managers, kitchen

& bath designers, floral designers, operational staff and sales

associates at a new 140,000 square foot upscale home d cor and

remodeling showroom; drove $35M in first year becoming the fastest

profitable store at that point in the chain's history

New Store Team Leader, The Great Indoors

. Pioneered the New Store Operations program, enabling The Great Indoors

to open 25 stores in 18 months. Developed operational processes for

launching new stores, created the chain's Store Operations processes

and developed the training materials for subsequent New Store Team

Leaders

. Project managed IT, telecomm, security and warehouse setup for 120,000

square foot retail stores in Texas, Michigan and Arizona

EDUCATION

BA, History w/ minor in Business Administration Post-Grad, courses

toward PhD in History

Arizona State University, Tempe, AZ

University of Kansas, Lawrence KS

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