Mandy Tran

**** ********* ******, ********** *****, CA 92646

acfmfz@r.postjobfree.com

714-***-****

OBJECTIVE:

Looking for a position of Case Management Assistant that fully

utilizes my skills

WORKING EXPERIENCE

MSI, IRVINE, CALIFORNIA

2007 - 2013

. Handle various types of clerical responsibilities and highly

confidential tasks with efficiency

. Seniors/Patients consultant, assisting clients find participating

physicians for their health plan

. Answer phone inquiries regarding seniors/patients health paperwork

. Responsible for translation for seniors/patients over the telephone

. Audit reports and medical documents for MSI Members

. Follow up on MSI Members that were recently discharged from the

Emergency Room

MAGIC NAILS, SANTA ANA, CALIFORNIA

2004 - 2007, Manager

. Managed total store level operations, including staff hiring,

training, evaluation and work schedules

. Handled budget planning and tracking, accounting and payroll

. Worked directly with customers in any complaining

. Achieved the highest quality, cleaned to satisfy customers' needs

LAW OFFICE HARRY BAGBY IMIGRATION, GARDEN GROVE, CALIFORNIA

1996- 2003, Clerk

. Responsible for court filings and preparation of legal documentation,

scheduling appointments, phones, and heavy filing

. Typed, generated, edited letters and formatted, documents, briefs,

motions and client forms

. Maintained case files

SKILLS

. Windows 95/98/2000/XP

. Excel, PowerPoint

. 10-key experience

REFERENCES

. Furnished upon request

Contact this candidate