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*** **** * **., *******, Ca 94510 Home: 707-***-**** Cell: 707-***-**** acfmaw@r.postjobfree.com

PROFESSIONAL SUMMARY

I am effective at anticipating and accommodating customer needs. Friendly, punctual, and enthusiastic team player. I am a hardworking server who thrives under pressure and goes above and beyond to create unforgettable guest experiences. I have had over two years experience serving several dinner guests at an upscale restaurant. I am successful at multi-tasking and delivering prompt and friendly service to all customers. I also maintain a positive attitude and a great sense of humor during peak hours. I hope to bring great service and business to your restaurant.

SKILLS

Fast Learner Capable of working in different environments ServSafe certification Thrives in fast-paced environment Committed and focused team player

WORK HISTORY

Highly dependable Excellent attention to detail CPR certification Courteous, professional demeanor Flexible schedule capability High energy Top-tier, full-service dining background Guest relations professional Cash handling experience Up-selling capability

Main: Waitress, I also have experience in Food Prepping in the kitchen July 2012 to Current Emeritus at Vallejo - 350 Locust Dr, Vallejo Ca 94591

Consistently providing professional, friendly, and engaging service. Cook's assistant with food prepping and fixing plates. Skillfully promoting items on beverage lists and restaurant specials. Following all safety and sanitation policies when handling food and beverage to uphold proper health standards. Displays enthusiasm and knowledge about the restaurant's menu and products. Routinely supports other areas of the restaurant as requested, including answering telephones and completing financial transactions for other staff. Setting dining tables according to type of event and service standards. Addressing diner complaints with kitchen staff and serving replacement menu items promptly. Routinely cleans work areas, glassware, and silverware throughout each shift. Immediately reporting accidents, injuries or unsafe work conditions to manager. Developing and maintaining positive working relationships with others to reach business goals. Demonstrating genuine hospitality while greeting and establishing rapport with guests.

Guiding guests through menus while demonstrating thorough knowledge of the food, beverages, and ingredients. Providing friendly and attentive service. Inventory and restocking items throughout day. Relaying orders to kitchen quickly and accurately recording guest selections and keying them into the register. Proactively prepared for large parties and reservations, anticipating planning and staffing needs. Bussing, clearing, cleaning and setting tables in a quiet and efficient manner. Restocking the salad bar and buffet, refilling condiments, organizing pantry area and sweeping and mopping floors. Resolving guest complaints quickly and efficiently. Reception September 2013 to July 2014 Emeritus at Vallejo - 350 Locust Dr

Customer Service/ very friendly Making phone calls Receiving phone calls Setting up tours/ giving tours Problem solving Typing/ Computer work Waitress 2014 Rookies Sports Bar & Grill

EDUCATION

Jesse M Bethel High School 2014 1800 Ascot Parkway Vallejo, CA 94591 High School Diploma: Napa Valley College Current 2277 Napa Valley Highway Associate of Science: Nursing Major