Lauren Shank

Muncie, IN

acflz3@r.postjobfree.com - 765-***-****

WORK EXPERIENCE

Customer Relations Manager

Toyota and Scion of Muncie - Muncie, IN - October 2013 to March 2014

Responsibilities

Greet customers on the lot and in the dealership, negotiate prices, make follow-up calls. Also make calls to

get people to visit the dealership.

Skills Used

Negotiation skills, people skills.

Sales Consultant

Victory Honda of Muncie - Muncie, IN - August 2013 to October 2013

Responsibilities

Greet customers on the lot and the dealership, negotiate prices, make follow-up calls.

Accomplishments

This job utilized my selling and negotiating skills.

Skills Used

Negotiating skills, people skills.

Bill Collector

Sallie Mae - Muncie, IN - September 2012 to May 2013

Responsibilities

Make phone calls using an auto dialer to collect money on delinquent student loans.

Sales Associate

Kitchen Collection - Muncie, IN - September 2011 to May 2013

Responsibilities

Greet guests when entering the store, answer questions and concerns about products, ring up purchases,

price products, maintain neatness and cleanliness of the store.

Skills Used

Cash register experience, customer service experience.

Hostess

Ruby Tuesday - Muncie, IN - August 2010 to August 2011

Responsibilities

Greet and seat guests, aid servers and bussers, maintain clealiness of the restrooms and the restaurant.

Skills Used

Restaurant and food experience.

EDUCATION

Psychology

Ivy Tech Community College - Muncie, IN

2008 to 2010

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