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Service Advisor

Location:
Middleburg, FL
Posted:
August 26, 2014

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Resume:

Julie Herringdine

**** *********** ******

Middleburg, Florida 32068

904-***-****

acflpn@r.postjobfree.com

PROFESSIONAL PROFILE

Profile Demonstrated ability to develop, review and implement new training programs and update existing

programs for new work methods and monitor their effectiveness accordingly.

Experience in planning, organizing, and conducting acquisition seminars for employees.

Highly skilled in setting up trainings and conferences.

More than 20 years of successful experience in customer service and support with recognized

strengths in account maintenance, problem-solving and trouble-shooting, sales staff support, and

planning/implementing proactive procedures and systems to a void problems in the first place.

Possess solid computer skills.

Excellent working knowledge using Microsoft Excel, Word, PowerPoint, Access, and Outlook.

Ability to train, motivate and supervise employees.

Develop plan, conduct audits and variance analyses, process payroll and payroll tax reports and

filings, and maintain/update accurate inventories.

Employment

C lay County School Board, M iddleburg, F L

Executive Assistant to Administration / Bookkeeper 11/2007 – 09/2013

Implement new support policies, which includes setting up staff meeting to review

new procedures and following up to ensure the new policies are being following.

Maintain 6 Outlook Calendars and ensured meeting and schedules did not overlap

with administration.

Work with 101 employees for an Elementary School. Maintained employee

personnel files, maintain and submit payroll records, including leave forms and

worker’s compensation.

Balance school budget (both internal and CCSB), purchase supplies, complete and

maintain purchase orders and requisitions, performed account payable duties,

including budget transfers, budget amendments, writing checks and prepare for

yearly audit of records.

Quickly and effectively, solve parent and / or staff challenges/issues before having

to escalate to Administration.

Maintain quality, constantly seeking new ways to improve saving money.

Liaison between support staff and administration.

P rudential Network Realty, J acksonville, FL 2004-2007

Executive Assistant to Sales and Marketing Director

Ensure Sales Reps are up - to - date on policies and procedures. Host

i nformational sessions to update sales staff of the latest company policies and

n ews.

M anages multiple calendars and contact information.

C oordinates travel, p roperty o pen houses, meetings, business presentations,

a nd news media.

P repares expense reports .

C oordinate Media Budget and Schedule with Developers.

A udit Branch office files for Corporate and FREC requirements.

D esign and budget advertising strategies for M ill ion Dollar M ulti - family

c ondominium p roperties, including Seagrove, Marina One, and Oceanside.

Adecco, J acksonville, FL 2002-2004

Executive Assistant to Regional Vice President

Regularly coordinate meetings and manage multiple calendars.

Handle expenses and manage accurate processing of department invoices.

Reviewed worker compensation and unemployment case and overall spending in 15

branches.

Regularly made complex travel arrangements and coordinated meeting logistics

Planned and executed team meetings with multiple participants.

Managed pre- and post-event activities to ensure all sessions are well coordinated and

executed with high impact. Navigate skillfully through virtual meeting management

tools, including videoconference, teleconference, and WebEx.

Produced high quality reports, presentations and other documents.

Liaison for reporting managers, internal customers and key contact for high -level

customer and internal executive contacts.

Coordinated several key field safety initiatives to include management of shoe and eye

vouchers, goggle and safety glasses distribution, safety communication, Safety Council

member and safety ride-along tracking and reporting.

Trained new employees how to properly interview and enter their information into the

system.

2001- 2002

S outhland Waste Systems, J acksonville, FL

1997- 1999

Sales Coordinator

A ssist General Manager, M unicipal M anager, Sales M anager, a nd team of s ix

S ales Representatives.

A ssistant to Division Manager of Alachua and Columbia County.

A dministrative Duties (including filing, scheduling sales meetings).

C ustomer Service including billing, collections, container delivery, contract

q uestions, copy of contracts to customer), and cancellation of garbage service.

I nside Sales of Rolloff Cont ainers and Frontload Garbage Service, producing

b etween $20,000 to $25,000 of Monthly Revenue.

Prepare Monthly Sales Report and Nassau County Tonnage Report.

Research and prepare presentations of Multiple Corporate Projects and County BIDS .

Implemented and develop the “Safety Committee.” Schedule trainings and implement

office safety rules.

S igns N St uff, O range Park, FL 1999-2001

Office Manager

Assist President with schedule and clients.

Administrative Duties, including Payroll, Accounts Receivables, Accounts Payable,

Billing, Collections, Account Reconciliations.

Taking Customer Orders and Order Products from Supplier.

S outhern Military Sales, Middleburg, FL 1994-1997

Accounts and Marketing Manager

Assist President, Vice President, and 5 Sales Representatives

Prepared Sales, Commission, and Bonus Reports to Office Manager.

Set up Annual Sales Meeting and Travel Arrangements.

Prepared Presentations of New Items to Southern Region and was the Principal

Correspondence for companies like McCormick, 3M, and Birdseye.

Set up new items in Distributor and prepared Commissaries for the new items,

including ordering equipment, coupons, and demos for five states.

Controlled and monitored Distributor inventory levels.

Implement new sales “Route Sheets” (a tool used by the Sales Reps to keep of

mandatory items in their commissaries.)

Education U niversity of Phoenix, J acksonville, FL Currently

Bachelor of Science in Management – Projected Graduation date 02/2015



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