KARA STEPHENS

*** ****** **** *** ***

Lima, OH *5801

419-***-****

PROFILE

I am a dedicated, reliable, hardworking individual, open to learning new skills while being given an

opportunity to enhance my career in the retail/customer service industry.

QUALIFACTIONS AND SKILLS

Customer Service

Cash Handling

Inventory & Stocking

Respectful

WORK EXPERIENCE

Walmart Super Center

Lima, OH

Customer Service/Sale Associate November 2011

to Present

Greet customers

Operate cash register, received payments by cash, credit cards, and automatic debits

Answer customers' questions and provided assistance with product selections

Investigate and resolve customer complaints

Set up store displays

Assist in cleaning and maintaining of women’s fitting rooms

Handle inventory and stocks

Review merchandise movement

Maintain the appearance and cleanliness of work and sales areas

Allen Davis Insurance

Wapakoneta, OH

Office Assistant September 2010 to August

2011

Answered phone lines for incoming calls

Provided a high standard of customer service including receiving visitors

Ensured that a welcoming, professional environment was maintained in the office area

Provided clerical support under the supervision of the office manager to include laminating of documents,

filing, copying, and distributing of incoming and outgoing mail.

Shell Gas Station Wapakoneta, OH

Customer Service September 2010 August

2011

Operated cash register

Performed daily inventories of new stock and merchandise for the station

Kept periodic balance sheets of amounts and numbers of transactions

Compiled and maintained non-monetary reports and records

Assisted all team members in maintaining safety in the store

EDUCATION

Wapakoneta High School, Wapakoneta, OH

General Studies – Diploma

Apollo Career Center, Lima, OH

Office Administration – Certificate of Completion

Contact this candidate