Estela Vanessa Parayno RND

** ***** **. ****.* Q.C.

092********

OBJECTIVE:

To explore opportunities by using my extensive experience and strengths to

further improve my knowledge in this field of communications and customer

service.

SKILLS:

1. Excellent interpersonal skills enhanced by years of counseling clients

on their health and lifestyle.

1. Above par English comprehension and communication skills.

1. Can easily adjust and learn new information critical to service

rendered.

2. Can type 30 to 40 words per minute.

ACCOMPLISHMENTS AND ACCOLADES:

Licensed Nutritionist Dietitian, 1999 Professional Board Exam

2. CVM (Bell Canada Survey) Awards, March 2008

2. Top 7th Agent Over-all KPI (Over-all Assessment) June 2008

2. Top Agent Stellar Global Solutions

3. Stellar Perfect Attendance Award

4. T-Mobile UK ranked #7 CSR (WNS Philippines)

5. Awarded Excellent Performance Orange U.K.(July2011)

6. Best in AHT(Orange Account)

WORK EXPERIENCE:

- CSR for Orange U.K. (September 2011-Present)

- CSR for T-Mobile U.K. (June 2009-2011) WNS Phils.

- CSR for BELL Canada Stellar Company

- Assistant Manager Divino Travel and Tours,Dagupan City

- Nutritionist-Dietitian Paramount Fitness Legaspi Village Makati

- Nutritionist Better Bodies Fitness Center Sikatuna Village

PERSONAL INFORMATION and EDUCATIONAL BACKGROUND

Date of Birth : February 14,1979

Place of Birth : Quezon City

Civil Status : Married

Nationality : Filipino

Course : 1999 University of Santo Tomas Espana Manila

Bachelor of Science Major in

Nutrition and Dietetics

Member : NDAP,NNC,Nutrition Association of the

Philippines

CHARACTER REFERENCES

Ms.Abigail Lim

Team Leader Stellar Global Solutions

Tel. 092********

Theresa Batangan Ph.D

University of the Philippines

Psychology Department

091********/02 9248898

Professor Sibug

Nutrition Professor

College of Education

University of Santo Tomas

027415555

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