Summary of Qualifications

Experienced customer service and support staff specialist interested in

working in a office setting. Strong innovation, analytic, and

organizational skills and proven management ability. Background in youth

services include: school-based services. Comfortable in a fast-paced

environment, and effective working independently or as a member of a team.

Core Knowledge & Skill Areas

High quality of customer service, and office staff support for over five

years.

Education

The College of New Rochelle, New York, NY

Bachelors of Science

Administrative Experience

Spherion. New York, NY

Data Entry Clerk Dec.2007- Jan 2009

. Primarily responsible for entering and retrieving data to maintain the

info database.

. Provided administrative support to the office. Typing, Filing and Faxing.

. Answered phones, and responded to emails.

. Proofreading and making final revisions of official school documents.

. Processed Applications for all incoming High School prospective as well

as transfer students.

. Tracked and entered acceptance responses.

. Assisted also with providing information to students and parents on the

application process.

Customer Service Experience

Juice Press New York, NY

Sales Associate/ Cashier March 2014- April 2014 (temporary)

. Primary responsibility to provide a high level of customer service.

. Cashier duties in various areas such as imposed store policies and online

orders etc.

. Always maintaining the selling floor, as well as assisting in visual

displays.

. Balancing the register

. Opening and closing of the store.

Target New York, NY

Sales Associate September 2013- Present

. Primary responsibility to provide a high level of customer service.

. Cashier duties in various areas such as imposed store policies,

purchasing, returns, and online orders etc.

. Always maintaining the selling floor, as well as assisting in visual

displays.

. Balancing the register

. Opening and closing of the store.

Foot Locker New York, NY

Sales Associate July 2012- February 2013

. Provided exceptional customer service.

. Responsible for balancing and maintaining the register.

. Meeting the needs of the customer through product awareness.

. Working independently as well as a team to meet and exceed company sales

goals.

. Maintaining the store throughout the day.

. Assisted with store orders, delivery and processing.

Ann Taylor. New York, NY

Sales Associate May 2012- July 2012

. Primary responsibility to provide a high level of customer service.

. Cashier duties in various areas such as imposed store policies,

purchasing, returns, and online orders etc.

. Always maintaining the selling floor, as well as assisting in visual

displays.

. Balancing the register

. Opening and closing of the store.

Finish Line. New York, NY

Sales Associate/ Cashier July 2010- August 2011

. Provided exceptional customer service.

. Responsible for balancing and maintaining the register.

. Meeting the needs of the customer through product awareness.

. Working independently as well as a team to meet and exceed company sales

goals.

. Maintaining the store throughout the day.

. Assisted with store orders, delivery and processing.

Additional Experience

In-Home. New York, NY

Child Care Provider Feb 2004-March 2007

. Overseen the care of four children, of which 3 were toddlers.

. Assisted them with homework and school projects.

. Made lunch and dinner for them.

. Prepared them for bed and school the next day.

Harlem's Children Zone, New York, NY

Youth Counselor - This was a seasonal Position I held every summer from

2002-2003

. Assist the children with daily activities as well as teachers.

. Participate in classroom activities and interacted with the students.

. Helped the students with any trouble they were experiencing.

Computer Skills

Proficient in Microsoft Office (Word, Excel, PowerPoint), 55-WPM

To whom it may concern:

I am seeking a full time position within your company. I have enclosed my

resume for consideration, which will provide

you with details regarding my background.

I sincerely believe that my past experience, as well as my education

qualifies me to be of value to your company. I am

looking to enhance my skills and grow within your institution. I am a hard

worker, team player, dedicated, driven, and a

fast learner with the ability to multi task and work under pressure.

Should you agree that my background is a good match for your requirements,

I would welcome the opportunity to meet

with you to further explore my qualifications and to discuss the possible

contributions I could make to your company.

Thank you for your consideration. I look forward to hearing from you.

Sincerely,

Shariece S. Patterson

Shariece S. Patterson

Contact this candidate