Jacklyn D. Parr

P. O. Box ***

Halls, Tennessee *8040

(731) 377- 8748

acfl6q@r.postjobfree.com

Objective: Obtain a long- term position that allows utilization of my proven world class customer

service skills, well rounded and relevant experience, and education.

Education: Strayer University, Memphis, TN

Master of Public Administration

April, 2013- current student

Lane College, Jackson, TN

Bachelor of Arts in Sociology

June, 1999

Experience: Ripley Housing Authority

Ripley, TN

September 2011(Temp.)- Current (Full Time)

• Process applications/interims/recertification

• Determine eligibility for public housing

• Process background screens/ references

• Interview potential residents

• Extensive usage of Lindsey Software

• Conduct unit inspections before/during/after tenancy

• Maintain Accurate records/ 234 units

• Verify/ calculate income and rent

• Use of EIV and ACCENT to determine income

• Maintain occupancy of units

• Attend trainings to remain abreast of the housing/ public housing fields

Rental Assistance Specialist, Tennessee Housing Development Agency

Covington, TN

July 2009- August 2011

• Conduct Housing Quality Standard inspections

• Calculate family income and rental payments

• Interview families to determine eligibility for the Section 8 program

• Maintain accurate and records

• Process changes in family composition and income

• Communicate with the Landlords, leasing agents, and real estate agents concerning

leases, w-9, contracts, and addendums

• Knowledge of EMPHASYS and HAPPY software

• Use of Social Serve/ Property Assessor

• Extensive use of Work Number, Enterprise Income Verification

• Receive ongoing training for HUD and TN housing policies and procedures

Transitional Housing Coordinator, Wo/ Men’s Resource and Rape Assistance Program

Jackson, TN

2006- 2009

• Assist residents in development and implementation of service plans

• Assist residents in applying for local resources/ refer to necessary resources

• Refer residents to support groups for adult and child victims of domestic violence

• Attend appropriate trainings, workshops, etc. to remain abreast of domestic violence,

sexual assault, and child sexual assault issues

• Maintain accurate records, case notes, and statistical data

• Interview and supervise all volunteers and interns/ coordinate trainings and on- call

schedule

• Sign and maintain all volunteer and intern timesheets and records

• Crisis line duties (on- call)

• Perform drugs screens

• Assist families in locating safe/ affordable housing

• Conduct counseling in office and home settings

• Assist with the location and involvement of extra- curricular and other activities

Child and Youth Case Manager, Professional Care Services, Inc.

Ripley, TN

2000-2005

• Responsible for intensive monitoring of treatment compliance as defined in each

individual treatment plan

• Responsible for educating and assisting the families of consumers regarding

mental illness and the treatment and care of the clients, and to encourage family

involvement and support

• Maintain records

• Intake/ discharge of consumers

• Attend Truancy Board meetings

• Attend M- Team/ IEP Meetings

• Link treatment between family, schools, etc.

• Frequent meetings with Therapists, Psychiatrists, Nurses, and Pharmacists to

coordinate treatment

• Link consumers with other services (DHS, PCP, Voc. Rehab, etc).

• Make outside referrals as needed

• Frequent use of DSM IV

Computer

Skills:

• Microsoft Excel

• Microsoft Word

• Microsoft Office

• PowerPoint

References: Available upon request.

Contact this candidate