EPIC, CERNER, & MEDITECH EXPERIENCE

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EPIC, CERNER, & MEDITECH EXPERIENCE

OBJECTIVE

To utilize my years of experience within a company that provides opportunities for

advancement and development while leveraging the latest in technology.

PROFESSIONAL PROFILE

• Training In depth knowledge of workflow design and system build to streamline

• Assisted in testing and training teams to develop test scripts and materials

• Provided Go-Live support and ongoing maintenance of the system

• Building, testing, and maintaining the training classroom of environment

• Analyzed complex results, proposed solutions, and modified applications using exiting

Allscripts, Cerner, Epic, Meditech Implementations and upgrades.

PROFESSIONAL EXPERIENCE

Meditech Instructor March – July 2014 ST. Joseph Mission Southern California

Lead Physician Trainer at St. Mary four ministries, Security access

Administrative duties, Pre Go live support, Class room training, PCM, PACU, ED,

CPOE, Dragon, Order Sets and Favorite Cross Walks, Command Center, Down

Time.

Soarian Instructor February 2014 UMASS Memorial & University Worcester MA

Inpatient Instructor for nurses, pharmacist MAK Med Administration. Downtime,

MedRec, Toggle between Citrix and Siemens applications. ICU, CCU, SICU,

NICU, Med Revision, Not Admin, MAR and Unit Secretary Report2Web.

Epic IT Support November 2013 Ambulatory CHI Omaha, Nebraska

Provided End user support at Plastic Surgery, Digestive Clinic, Dashboard,

Cadence Registration & Scheduling, Prelude, EOD, Enterprise, and Cash

Drawer. Labels and Print. In basket / out basket communication.

Allscripts Trainer September 2013 - October 2013 St, Mary Evansville, IN

Allscripts Pharmacy Activation Support/Training, eMAR Eclipsys SCM and SMM /

SRx, Active command center. Pharmacist Analyst to review documents, issues,

workflow and eMar Review hold orders daily, results and documentation

Allscripts Support July 2013 Flagler Hospital Saint Augustine, FL

Allscripts 6.1 Inpatient Activation Support Inpatient Active command center

participation daily during go-live and resolve issues. Meaningful Use, Knowledge

Based Charting and Clinical Documentation, CPOE, Order Sets, Medical

Reconciliation, eMAR.

Epic IT Support June 2013 St. Mary Resurrection Hospital CPOE Chicago,

Illinois

Supported physicians and nurse staff with their workflow and daily tasks,

navigation through various Care Connect modules such as Cadence / Prelude,

Inpatient, Ambulatory, ASAP, Orders, Epic Care, Clindoc, and Telemetry.

Epic IT Support May 2013 Lexington Medical CPOE & ClinDoc South, Carolina

Command Center trouble shoot, Rounds, Optime, Med Surg, Anesthesia, ICU,

CPOE, Doctors & Nurse Elbow Support, Pre-Op, Per-Incision, Intra-Op. Post-

Op, Order Customization, Medication Reconciliation, Smart Phrases, Smart Text,

Inpatient, In basket, Notes.

Epic IT Support February 2013 St. Mary Resurrection Chicago, Illinois

ASAP, ADT, Prelude, Resolute, Cadence Inpatient and Outpatient. Assisted

physicians with order entry assisted in navigation through note writer, DAR,

transfer and discharge of patients Communicate objectives to all end users and

demonstrate top-down support.

Epic IT Support August 2012 University of Michigan ASAP Ann Arbor, Michigan

ClinDoc workflow support and Sedation Navigator. CPOE Order Entry. Clerks

with checking pts. In and out. Cadence, scheduling along with teaching them

how to navigate through the Workque List.

Epic IT Support July-August 2012 UOM ER ClinDoc Ann Arbor, Michigan

Go-Live phase in the Ambulatory Preoperative Clinic Anesthesia Navigator and

Physicians Support, Smart Phrases, Smart Links, and Preference List.

Encouraged end users with a positive approach and patience

Cerner Consultant February/March 2012 Maricopa Hospital, Phoenix, AZ

Worked with 13 people from each floor of the hospital during the go-live process

Supported the ADT, Burn Unit, NICU, PEDS, Oncology, and Ambulatory clinics

Supported physicians; helped with navigation and assisted with Dragon access

Epic IT Support February 2012 Cleveland Clinic Fort ASAP Lauderdale, Florida

Configuration and mapping. Personalization Assisted Physicians with Smart

Phrases, Smart Text, Note Writer preference list. Responsibility was to validate

hardware setup and build in preparation for ASAP Ambulatory Go-Live.

Allscript Trainer May 2011- August 2011 Jewish Health System Lake Success,

NY

Clinical functionality during implementation, Starter Set Migration Tool (SSMT)

(System Administration) new user setup, configurations, e-prescribing enrollment,

Allscripts Document Management and GE ConnectR.

Patient Service Representative August 2007 - January 2011 Cleveland Clinic

Ohio

liaison between patients and insurance companies,facilitates communication

between patient and doctors,provide patient referrals,maintain demographics and

insurance information using on-line system,verify HMO,ensure efficient telephone

communication,scheduleappointments for patient and physicians using

computerized scheduling system,screen patients for financial assistance,review

patient accounts.

Education: Akron University September 2000- September 2001

Major: Communications

Courses: Psychology,sociology,intro to computer based systems,public

speaking,foundations of speech communication,public debate,math

Professional References: Tinesha Chapman /psr/ 216-***-****

Don Abbot/ data analyst III /216-***-****

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