Tomika Isom

**** **** **** ****

Tampa FL *****

813-***-****

acfl1e@r.postjobfree.com

Education

South University – Tampa, FL Enrolled

Bachelor of Science in Health Science Administration/ RN

Everest University – Tampa, FL Graduate

Associate in Health Science in Medical Assistant

Relevant Course

Anatomy I and II, Medical Terminology, Medical Law & Ethics, Basic Clinical Procedures,

Basic Clinical Lab, Exams & Specialty Procedures, Exams & Specialty Lab, Pharmacology,

Pharmacology Lab, Medical Office Produces, Medical Records, Phlebotomy

Honors and Actives

Jury Duty Services Member

JR.ROTC I, II and II Drill Team Member

Peer Counseling, Peer Mediation I and II

Certifications

HIPPA, CPR, OSHA, MA, Phlebotomy

ICD-10-CM & ICD-PCS

CPT-4 coding

Work Experience

Bell Subrogation Services /Client Services Present Employer

Administration Department

Administrative Assistant Office Support

Assigned department managers and staff to provide Client services

Support of department’s strategic and operational objectives

Documentation Data Entry of standard operating procedures and user checklists

Tampa General Hospital September 2013-July

2010

Laboratory Department

Medical Laboratory Assistant / Phlebotomy Blood Draws

Data Entry Inpatient & Outpatient Specimens

Administrative Medical Assisting

Fundamentals of Clinical Medical Assisting

Computer Concepts, Telephone Techniques, Scheduling Appointments’

Patient Reception and Processing

Office Environment and Daily Operations

K force Health Care Staffing Agency May 2012 – June 2011

EPIC Super User EMR Projects

Tampa General Hospital

Tampa General Health Park Clinic

EPIC Super User EMR Projects - EPIC Outpatients / EPIC Inpatient

Tampa General Hospital, Tampa FL Jan. 2011 – Jan

Volunteer / Radiology Department Volunteer

Assist Radiology Patients and Staff

Provide Patient Service•

Chart Patient Data and Information

OFFICE TEAM Agency – Specialized Administrative Staffing June 2012 May

2011

10117 Princess Palm Ave, Tampa, FL

JP Morgan Chase & Co #10420 Highland Manor Drive Tampa FL, 33619

CLERICAL /ADMIN-CLERICAL Associate II

Bright House Networks #4145 South Falkenburg Road Riverview, FL 33578

Front Desk Clerk/ Receptionist

Braille Works Int., Inc.

Office Support Assistant

Fulfillment -Processing documents, folding, Stuffing Envelopes, manual inserting, light printing

and PC management

•Operating printers, computer, and mail inserted equipment

•Demonstrate flexibility in satisfying customer demands in a high volume, production

environment

•Consistently adhere to business procedure guidelines

•Maintain all logs and reporting documentation; attention to detail

•Perform other tasks as assigned

Kinder Morgan Bulk Terminals Inc. #5321 Hartford St. Tampa, FL

Office Support Assistant

Scanning / Faxing

Fulfillment -Processing documents, folding, Stuffing Envelopes, manual inserting, light printing

and PC management

•Demonstrate flexibility in satisfying customer demands in a high volume, production

environment

SELECT STAFFING Agency –Extra-Mile Service April 2011-

May 2010

Everest University On-line #5701 E. Hillsborough Ave Tampa, FL

Corinthian

Fulfillment-Processing documents, stuffing envelopes, manual inserting

Maintain all logs reporting documents: attention to detail

Participate in cross-t• Take direction from supervisor or site manager

Pitney Bowes Inc. #5310 Cypress Center Drive Tampa, FL

Office Support Assistant

Assisting office staff with day to day operations

Scanning / Faxing

Fulfillment Processing documents, stuffing envelopes, manual inserting, & light printing

Participate in cross-t• take direction from supervisor or site manager

•Maintain all logs and reporting documentation; attention to detail

• Perform other tasks as assigned

Quarrels & Brady LLP (Pitney Bowes) 101 E. Kennedy Downtown Tampa, FL

Office Assistant Support Clerk

Assisting office staff with day to day operations

Mail room Clerk

Scanning / Faxing

Ordering Office Supplies

•Customer service related experience

•Experience in a mail center environment

•Keyboarding and windows environment PC skills

•Excellent communication skills both verbal and written

•Ability to effectively work individually or in a team environment

•Competency in performing multiple functional tasks

Massage Envy #2092 Brandon, FL Dec. 2009 – Jan.

2010

Front Desk Clerk / Associate

Provided exceptional Customer Service

Entered Customer Data and Verified Data

Filled Customer records and necessary paperwork

Answered Phones and Scheduled Appointments

Tampa Family Clinics/ Lee Davis Clinic, Tampa, FL May 2009

July 2009

Medical Assistant Externship

160-Hour Externship

Scheduled appointments, insurance verification's, and updated records

Set up patients’ rooms

Checked vital signs, prepped for various procedures, and blood draws

Stocked and cleaned up as needed

Perform EKG and interpret results for physicians

Ensured all information was entered accurately

Tampa Bay Workforce Alliance Inc., #5701 E. Hillsborough Ave Tampa, FL June 2009-

Oct. 2009

Secretary II

Hillsborough County Schools Head Start, Tampa, FL

Secretary II

Assisting office staff with day-to-day operations

Scanning / Faxing

Fulfillment-Processing documents, stuffing envelopes, manual inserting, light printing and PC

Operating printers, computer, and mail inserted equipment

Answering switchboards operating

Computer Skills Med soft Billing

My sis Gate-Way

Microsoft Word, Outlook, Omega, Power Point, Excel, EPIC (Medical Records Electronic

System

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