Post Job Free

Resume

Sign in

Customer Service Manager

Location:
Texas
Salary:
14 hourly
Posted:
August 26, 2014

Contact this candidate

Resume:

Brandie M. Fields

**** *********** **** *******, ***** 77086 Cell 832-***-****

OBJECTIVE: To obtain a new and challenging position that will help me grow

into a better future.

EXPERIENCE:

Knowledge Learning Extended Learning Program - Houst, Texas December 2006

to Present

Program Sponsored by Klein Independent School District

Site Director

o Oversee after school program for McDougle Elementary School ensuring

that all policies, procedures, and guidelines are being met.

o Assist students with homework including tutoring when needed.

o Maintain account records for students and ensure that accounts are

paid in a timely manner.

o Processed payroll for staff.

Klein Independent School District - Houston, Texas September 2005 to

Present

Food Service Manager

o Supervise 10 to 30 employees including time management, production

quality, overall appearance of cafeteria line, and customer service

o Maintain appropriate inventory levels and adjust for optimal operating

purposes

o Daily managerial functions to include, but not limited to, handling of

cash, bank deposits, forecasting, and food ordering and receiving,

data entry, customer service, training of employees,.

Cici's Pizza - Houston, Texas September 2003 to June 2004

Store Manager

o Supervised up to 40 employees including training, time management,

production quality, overall appearance of cafeteria line, and customer

service

o Maintained appropriate inventory levels and adjust for optimal

operating purposes

o Forecasted both labor and food levels for future growth of operations

o Daily managerial functions included, but not limited to, scheduling of

shifts, payroll, accounts receivable, handling of large amounts of

cash, bank deposits, and food ordering and receiving.

Papa John's Pizza - Houston, Texas July 2001 to September 2003

Store Manager

o Supervised up to 40 employees including training, time management,

production quality, overall appearance of cafeteria line, and customer

service

o Maintained appropriate inventory levels and adjust for optimal

operating purposes

o Forecasted both labor and food levels for future growth of operations

o Daily managerial functions included, but not limited to, scheduling of

shifts, payroll, accounts receivable, handling of large amounts of

cash, bank deposits, and food ordering and receiving.

Pizza Hut - Houston, Texas August 1995 to July 2001

Store Manager

o Supervised up to 40 employees including training, time management,

production quality, overall appearance of cafeteria line, and customer

service

o Maintained appropriate inventory levels and adjust for optimal

operating purposes

o Forecasted both labor and food levels for future growth of operations

o Daily managerial functions included, but not limited to, scheduling of

shifts, payroll, accounts receivable, handling of large amounts of

cash, bank deposits, and food ordering and receiving.

EDUCATION / CERTIFICATIONS

o The University of Mississippi - National Food Service Management

Institute

o Communicating in the Kitchen

o Food Production Records

o Nutrition 101

o Standardized Recipes

o Batch Cooking

o Various Culinary Technique Courses including Preparing Breads

and Baked Goods, Preparing Soups, Dairy Products, Eggs, and

Sauces, Preparing Fruit, Vegetables, and Salads, Preparing

Entrees, Preparing Healthy School Meals



Contact this candidate