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Customer Service Administrative Assistant

Location:
South Plainfield, NJ
Posted:
August 26, 2014

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Resume:

Jean M. Cole

Home phone/fax: 215-***-****

Mobile: 267-***-****

Email: acfl01@r.postjobfree.com

Experience:

May 2011 – Present – Antares Pharma, Ewing, NJ

Sr. Assistant to Executive Vice President, Chief Financial Officer . Duties include management of CFO's

calendar, travel arrangements (both domestic and international), assistance with financial projects, HR policies

(new hire orientation, required documents with submission of payroll and insurance applications), prepare and

submit monthly expense reports, process AP, answer and screen telephone calls, assistance with arrangement of

meetings, creation of presentations, creation of board books, and other meeting materials, assistance to the Sr. Vice

President, Product Development, the Vice President, Corporate Affairs, In-house Counsel, as well as the members

of the Board of Directors, and general office procedures.

May 2010 – January 2011 – First Nat’l. Bank & Trust Company of Newtown, Newtown, PA

Teller. Duties included acceptance of cash and checks for deposit, verification of amount, and examination of

checks for endorsements; cashed checks and paid out same only after obtaining viable identification, signatures,

and customer balances; entered customers’ transactions into teller system to record transactions and issued receipts;

kept till supply at adequate cash level; balanced drawer at end of workday against data in teller system; explanation

and promotion of products or services (i.e., travelers checks, savings bonds, money orders, cashier’s checks, etc.)

and referred customers to customer service or managers; balanced and recorded contents of nightly deposits; and

other general duties.

March – April 2010 – Cabrini College, Radnor, PA

Sr. Assistant to President (temporary assignment) . Duties included management of President’s calendar; daily

creation of President’s meetings and gathering of meeting materials (creation of folders, tabs, etc.); creation of

Commencement Dinner invitations; spreadsheet creation and updates in support of upcoming Commencement

activities; supporting staff members with additional projects; and general office procedures.

2005 to 2009 – Clinsys Clinical Research, Inc., Philadelphia, PA

Sr. Clinical Operations Administrative Assistant and Office Manager . Duties include management of executive

and senior staff calendars; arrangement and scheduling of meetings; travel arrangements (domestic and

international); attendance at meetings and generation of action items; creation of presentations (including tables and

figures); spreadsheet creation, update, and maintenance; arrangement of conferences (exhibitor details, i.e., travel,

shipping of supplies, etc.); supporting staff members with projects/studies; preparation of reimbursement forms;

and general office procedures.

2000 to 2005 – Vela Pharmaceuticals Inc., Ewing, NJ

Executive Assistant for Sr. Vice President of Research & Development and R&D Staff Members . Duties

include management of VP’s calendar; arrangement and scheduling of meetings (both on and off site); typing

correspondence; creation of presentations (including tables and figures); arrangement of travel (international and

domestic) and ground transportation; supporting staff members with projects; Internet searches and article retrieval;

some project management; and general office procedures. Preliminary training to become clinical trial assistant

(CTA). Maintained spreadsheets for trials. Assisted in submissions to FDA with creation of binding and shipment

of submission material. Maintained regulatory filings and spreadsheets. Assignation of file log number,

maintenance of spreadsheet, created files (pre-clinical and clinical) for central file.

1987 to 2000 – The Medicine Group, USA, Inc., Yardley, PA

Administrative Assistant for Sales and Editorial Departments for Worldwide Continuing Medical Education

Publisher. Duties included typing correspondence, proposals, and manuscripts (including tables and figures), and

creating presentation overheads; designing meeting materials (including name badges, tent cards, agendas,

programs, evaluation forms, questionnaire forms, handouts, and slide workbooks); aiding layout personnel with

corrections to print-ready material (MAC environment); typing medical abstracts and references and ensuring

consistent style for references; obtaining permissions to reprint previously published figures; recording publication

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titles and other data and assigning numbers to individual publications; maintaining 15-PC network with daily back-

ups; supporting staff members with computer anomalies; accounts payable with check processing using ACCPAC

software; some project management; and general office procedures.

Skills: Proficiency and experience in Microsoft Word, Excel, PowerPoint, Outlook, Access, and Concur. Dedicated

and motivated self-starter with excellent organizational skills. Manage sensitive and proprietary information with

discretion and confidentiality. Computer keyboard typing speed: 70–80 wpm. Able to work in a fast-paced

environment and manage multiple projects under deadline pressure.

Education:

Bucks County Community College. Continuing education courses.

Abraham Lincoln High School. Degree in Business/Co-op curriculum.

References:

Will be provided upon request.

Ad Hoc:

Assisted former colleagues with projects (PowerPoint presentations, study materials, awards).

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