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PERSONAL INFORMATION

. Surname : Siko

. Name : Gugu Pennelope

. Physical Address : 3 Sunningdale place

Pollak Green

Springs

. Telephone : 076-****-***/ 071*******

. Date of birth : 2 January 1988

. Gender : Female

. ID NO. : 880**********

. Nationality : South African

. Home Language : Xhosa

. Other Languages : English, Afrikaans, Zulu and other African

languages

. Drivers License : Code 8 & Own transport

COMPUTER SKILLS

. Microsoft Word

. Microsoft Excel

. Microsoft Powerpoint

. Microsoft Outlook

EDUCATIONAL QUALIFICATIONS

Name of Institution : Queens High School

Qualification : Matric, 2006

Subjects : English

Afrikaans

Geography

Biology

Home Economics

Art

TERTIARY EDUCATION

Name of Institution : Boston Business College

Qualification : Certificate -

Executive Secretary in Public Relations

Year : 2009

Subjects : Business English

Mathematical literacy

Introduction to PC

Windows

Word Processing

Spreadsheets

Presentation Graphics

General office practice

Typing skills

Principles of customer service

Audio typing

Typing speed development

Keyboarding

Effective Minute taking for Personal Assistant

CURRENT STUDIES

Name of Institution : Boston Business College

Qualification : Advanced qualification in

Executive Secretary in Public Relations

Year : 2012

EMPLOYMENT HISTORY

Company : ACTI-CHEM

Position : Office Assistant (Reporting to Sales Director)

Period : March 2010 - July 2012

Responsibilities:

. Screening calls and keeping a record of company incoming and outgoing

messages

. Reception

. Perform general admin duties such as filing, typing, faxing, emailing,

scanning, keeping all record of the leave forms and printing etc.

. Providing clerical support to Sales Reps and management

. Handling of paperwork and transactions being carried out

. Completing Directors monthly expense form and submitting to company

secretary

. Updating computer database by data capturing on Syspro

. Schedule appointments for the Sales Director with clients

. Keep and update Sales Director's diary book and Microsoft on outlook

. Ensuring that company records are accurately maintained according to

laid down procedures and company policies

. Assisting the Sales Reps in marketing and public relations, planning

and coordinating customer services as required

. Perform any other administrative tasks as requested

. Ordering of samples needed by the Sales Reps

. Purchasing of all stationary and office essentials

. Make reservations for dinner/lunch/breakfast meetings with customers.

. Coordinated office move from Alberton to Roodepoort and

. Purchase furniture and redecorating the office

REFERENCES

Name : Santhum Moodley

Company : Acti-Chem

Position : Product Manager - Micro Care

Contact : 076-***-****

Name : Tertia Kahts

Company : Acti-Chem

Position : Sales Director

Contact : 011-***-****/

CURRENT EMPLOYEE

Company : SUPERFECTA TRADING 209

Position : Personal Assistant to General Manager

Period : August 2012 - March 2014

Responsibilities:

. Management of the GM's diary.

. Receive GM's visitors and direct them appropriately.

. Dealing with incoming emails, faxes and post correspondence on behalf

of GM.

. Screening all GMs calls and handling queries

. Liaise with relevant individuals, internal, stakeholders, external

organisations etc. to schedule necessary meetings and ensure meeting

venues are prepared and appropriate equipment and meeting

documentation is available.

. Arrange meals and refreshments for meetings.

. Facilitate submission of the monthly reports from management

. Ensure accurate and safe record keeping.

. Coordinate the Managing Director's travel supporting documentation,

flight, accommodation, vehicle hire and transfers with in-house travel

company national/international.

. Undertake any other administrative duties as requested by the GM.

. Maintain a high degree of confidentiality at all times

. Interact with stakeholders at various levels on behalf of manager to

deliver on work outputs

. Resolve issues around decline or reschedule of meetings on behalf of

manager

. conducting research on the internet

. Take minutes at meetings and ensure it is approved and distributed

. Answer, screen and re-direct telephone calls received.

. Assist with photocopying, scanning, printing and binding

. Set up and maintain a well-ordered filing system

. Take charge of general office administration

. Proof read all letters by the GM to clients i.e. letters to government

officials

. Assist in putting together company newsletter and redesigned the new

company website by means of sourcing Marketing companies arranging

presentations and getting quotations

. Coordinated office move from Alberton to Germiston and organize new

furniture

. Coordinating of functions, workshops, exhibition ect. And getting the

appropriate venues

. Assist at reception when the need arises.

. Petty cash reconciliation for finance

. Managing junior office staff eg cleaners.

Company : SUPERFECTA TRADING 209

Position : Personal Assistant to Director

Period : April 2014 - Present

Responsibilities:

. Management of Directors diary

. Screenings of all calls and handle queries in the absence of Director

. Arrangement and coordination of meetings and workshops internal of

external

. Coordinate the Managing Director's travel supporting documentation,

flight, accommodation, vehicle hire and transfers with in-house travel

company national/international.

. Undertake any other administrative duties as requested by the GM.

. Maintain a high degree of confidentiality at all times

. Interact with stakeholders at various levels on behalf of manager to

deliver on work outputs

. Doing credit applications for various clients

. Assisting Director and his family with some personal activities

. Take charge of general office administration

. Draft letters and invitation letters to government officials

. Ensure the Director is fully briefed on, or prepared for, any

engagements he is involved in.

. Minute general meetings as required and complete research on behalf of

the Directors.

. Keep and retrieve files.

. Ensure guests meeting with the Director are well taken care of.

. Perform other ad-hoc tasks around the office that may be deemed

necessary.

REFERENCES

Name : Nelly Mtyosi

Company : Superfecta Trading

Position : General Manager

Contact : 073-***-****

Name : Nkaiseng Makhetha

Company : Superfecta Trading

Position : HR Manager

Contact : 011-***-****

Contact this candidate