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Customer Service Quality Assurance

Location:
Montgomery, AL
Salary:
$50,000.00-$60,000
Posted:
August 24, 2014

Contact this candidate

Resume:

William T. Alexander, Jr.

**** ******* *****

Elmore, AL 36025

Cellular Phone: 334-***-****

E-Mail Address: acfkk7@r.postjobfree.com

OBJECTIVE: To work in the Transmission Engineer field to use my acquired experience, skills, and knowledge.

QUALIFICATIONS:

Fifteen years of increased leadership and responsibility in avionics division and electronic systems, maintenance and repair.

Four years of experience in a fast paced manufacturing Quality control and Quality Assurance department with responsibility in electrical, emissions and material labs.

Three years of experience as Technical Supervisor of all shift personnel, as well as, the assistant to the Station Manager.

Two and half years as a Senior Engineering Technician with a large range of duties in the engineering department.

AREAS OF EXPERIENCE:

Electronic Systems Troubleshooting Engineering

Electrical Procedures AC/DC Circuitry Quality Assurance Schematics Analysis Soldering Skills Job Planning

Technical Research Leadership Supervisor/Manager

Performed Safety Trainings Problem Solving Skills

EMPLOYMENT:

2010 to 2013 Five Rivers Services, LLC

Air Force Space Surveillance, Jordan Lake Field Site, Technical Supervisor, duties included managing the installation, repair and maintenance of satellite surveillance antenna and electronic test equipment; Supervisor of day shift technicians; on call for night and weekend shift technicians.

2008 to 2010 VT Miltope, Senior Engineering Technician

Duties included troubleshooting, diagnosing and installing isolate malfunctions to components in electrical systems using schematics, blue prints and appropriate electronic test equipment; assembling project prototypes as directed by engineering.

2004 to 2008 Hyundai Motor Manufacturing Alabama, LLC, Technical Support/Improvement

Duties included investigating and determining adequate root cause controls. Working with Production Control, Parts Quality, SQD, Quality LI to determine and implement controls/countermeasures. Responsible for entering QIR, IQS and other plant-related quality issues into the Quality Assurance Data base.

Page 2

William T. Alexander, Jr.

E-Mail Address: acfkk7@r.postjobfree.com

2003 to 2004 Naval Space Command, Shift Technician

Duties included the installation, repair and maintenance of satellite surveillance and electronic test equipment as shift technician.

1999 to 2003 Emerson Network Services, Customer Service Field Engineer

Duties included installation, repair and maintenance of Uninterruptible Power Supply (UPS) units in the Southeast Region (AL, MS, LA, TX, and FL). Troubleshoot, diagnosed, and isolated malfunctions to components in electrical systems using schematics, blue prints and appropriate electronic testing equipment; consistently met quarterly maintenance and repair requirements.

1984 to 1999 United States Navy, Avionic Electronic Technician

Served as Collateral Duty Inspector (QA) for avionic corrosion, communications, navigation, and Automatic Testing Equipment (ATE) departments; troubleshoot, isolate and repair mobile digital communications system and UPS (20kva/50kva Emerson). Served as operator and maintenance technician of the AN/USM 449(VB) 2, 4 ATE systems.

TRAINING RECEIVED:

UPS units from 3kva to 1000kva

Advanced Avionic Integrated Computer System Maintenance

Basic Electricity and Electronic School

RECOGNIZED ACHIEVEMENTS:

Certified Electronic Circuitry Instructor

Navy Achievement Medal from Rear Admiral for saving over $118K by personally training fifteen technicians and performing over twelve on-site calibrations during critical manpower shortage.

Advanced to rank of Petty Officer Second Class while serving in the U.S. Navy

Received various Medals and ribbons while serving in the U.S. Navy

Honorable Discharge from U.S. Navy

Five River Services, LLC

Air Force Space Surveillance

10807 New Allegiance Drive, Suite 350, Colorado Springs, CO 80921

Work Phone Number: 719-***-****

Fax Phone Number: 719-***-****

Email : fiveriversservices.com

VT Miltope Corporation

3800 Richardson Road South

Hope Hull, AL 36043

Tel: 334-***-****

Tel: (800) MILTOPE [645-8673]

Fax: 334-***-****

Email: www.mymiltope.com

Hyundai Motor Manufacturing Alabama, LLC

700 Hyundai Blvd.

Montgomery, Alabama 36105

334-***-****

Email: www.hyundaiusa.com

Five River Services, LLC

Naval Space Command

10807 New Allegiance Drive, Suite 350, Colorado Springs, CO 80921

Work Phone Number: 719-***-****

Fax Phone Number: 719-***-****

Email: www.fiveriversservices.com

Emerson Network Services

610 Executive Campus Drive

Westerville, Ohio 43082

Email: Emerson Network Power (Liebert Services - Global HQ)

Emerson Network Power (Liebert Services - Global HQ)

United States Navy

www.USNavy

William T. Alexander, Jr.

6805 Sanders Drive

Elmore, AL 36025

Cellular Phone: 334-***-****

E-Mail Address: acfkk7@r.postjobfree.com

OBJECTIVE: To work in the Transmission Engineer field to use my acquired experience, skills, and knowledge.

QUALIFICATIONS:

Fifteen years of increased leadership and responsibility in avionics division and electronic systems, maintenance and repair.

Four years of experience in a fast paced manufacturing Quality control and Quality Assurance department with responsibility in electrical, emissions and material labs.

Three years of experience as Technical Supervisor of all shift personnel, as well as, the assistant to the Station Manager.

Two and half years as a Senior Engineering Technician with a large range of duties in the engineering department.

AREAS OF EXPERIENCE:

Electronic Systems Troubleshooting Engineering

Electrical Procedures AC/DC Circuitry Quality Assurance Schematics Analysis Soldering Skills Job Planning

Technical Research Leadership Supervisor/Manager

Performed Safety Trainings Problem Solving Skills

EMPLOYMENT:

2010 to 2013 Five Rivers Services, LLC

Air Force Space Surveillance, Jordan Lake Field Site, Technical Supervisor, duties included managing the installation, repair and maintenance of satellite surveillance antenna and electronic test equipment; Supervisor of day shift technicians; on call for night and weekend shift technicians.

2008 to 2010 VT Miltope, Senior Engineering Technician

Duties included troubleshooting, diagnosing and installing isolate malfunctions to components in electrical systems using schematics, blue prints and appropriate electronic test equipment; assembling project prototypes as directed by engineering.

2004 to 2008 Hyundai Motor Manufacturing Alabama, LLC, Technical Support/Improvement

Duties included investigating and determining adequate root cause controls. Working with Production Control, Parts Quality, SQD, Quality LI to determine and implement controls/countermeasures. Responsible for entering QIR, IQS and other plant-related quality issues into the Quality Assurance Data base.

Page 2

William T. Alexander, Jr.

E-Mail Address: acfkk7@r.postjobfree.com

2003 to 2004 Naval Space Command, Shift Technician

Duties included the installation, repair and maintenance of satellite surveillance and electronic test equipment as shift technician.

1999 to 2003 Emerson Network Services, Customer Service Field Engineer

Duties included installation, repair and maintenance of Uninterruptible Power Supply (UPS) units in the Southeast Region (AL, MS, LA, TX, and FL). Troubleshoot, diagnosed, and isolated malfunctions to components in electrical systems using schematics, blue prints and appropriate electronic testing equipment; consistently met quarterly maintenance and repair requirements.

1984 to 1999 United States Navy, Avionic Electronic Technician

Served as Collateral Duty Inspector (QA) for avionic corrosion, communications, navigation, and Automatic Testing Equipment (ATE) departments; troubleshoot, isolate and repair mobile digital communications system and UPS (20kva/50kva Emerson). Served as operator and maintenance technician of the AN/USM 449(VB) 2, 4 ATE systems.

TRAINING RECEIVED:

UPS units from 3kva to 1000kva

Advanced Avionic Integrated Computer System Maintenance

Basic Electricity and Electronic School

RECOGNIZED ACHIEVEMENTS:

Certified Electronic Circuitry Instructor

Navy Achievement Medal from Rear Admiral for saving over $118K by personally training fifteen technicians and performing over twelve on-site calibrations during critical manpower shortage.

Advanced to rank of Petty Officer Second Class while serving in the U.S. Navy

Received various Medals and ribbons while serving in the U.S. Navy

Honorable Discharge from U.S. Navy

Five River Services, LLC

Air Force Space Surveillance

10807 New Allegiance Drive, Suite 350, Colorado Springs, CO 80921

Work Phone Number: 719-***-****

Fax Phone Number: 719-***-****

Email : fiveriversservices.com

VT Miltope Corporation

3800 Richardson Road South

Hope Hull, AL 36043

Tel: 334-***-****

Tel: (800) MILTOPE [645-8673]

Fax: 334-***-****

Email: www.mymiltope.com

Hyundai Motor Manufacturing Alabama, LLC

700 Hyundai Blvd.

Montgomery, Alabama 36105

334-***-****

Email: www.hyundaiusa.com

Five River Services, LLC

Naval Space Command

10807 New Allegiance Drive, Suite 350, Colorado Springs, CO 80921

Work Phone Number: 719-***-****

Fax Phone Number: 719-***-****

Email: www.fiveriversservices.com

Emerson Network Services

610 Executive Campus Drive

Westerville, Ohio 43082

Email: Emerson Network Power (Liebert Services - Global HQ)

Emerson Network Power (Liebert Services - Global HQ)

United States Navy

www.USNavy



Contact this candidate