Lira P. Howell

E-mail : acfkhn@r.postjobfree.com Phone : 804-***-****

804-***-****

Address : **** ********* **., ********, ** 23225, United States

Professional Profile

A focused and motivated administrative assistant with six (6) years of critical problem solving and managerial support in

medical and child care industries. Possesses concise communication and organizational skills that ensure efficient

business operations. Proven track record of meeting deadlines in timely manner. Currently seeking a mutually favorable

opportunity with respectable company.

Work experience

Royal Dermatology & Aesthetic Skin Care, November 2007 June 2013

Richmond, VA

Medical Receptionist

Participated in test presentations for new products in dermatological technologies.

Assisted in recruitment process for new patients.

Meticulous adherence to patients' privacy and medical industry policies and procedures compliance with HIPPA

Answered multi-line phone system

Set appointments for new and existing patients'

Check patients in/out

Collected patients payments

Insurance Verification

Filing medical records

Authorizations

I n-put patients demographics into computer system

Faxed, filed and copied documents

Broadstar Installs, Richmond, VA April 2007 September 2007

Office Assistant

Executed streamlined system to ascertain technicians fulfill scheduling duties and deadlines daily

Answered multi-line phone system

Faxed, filed, copied documents

S cheduling for multiple installation companies.

Applied proficiency of MS Word and Excel.

Dispatched the technician while out in the field

Mapped out destinations for installations

Bryant & Stratton College-Children's May 2005 October 2006

College, Richmond, VA

Assistant Teacher (Work-Study)

Administered state of Virginia's Health and Sanitation guidelines for childcare facilities and food safety,

contributing to the satisfactory grade--years 2005, 2006.

Analyzed and implemented daily lesson plans prepared by Lead Teacher for children 2 years of age and older.

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Monitored and participated in activities with the children

Cleaned and sanitized the classroom and toys from germs

P repared snacks

Hechts Department Store November 2001 March 2003

Sales Associate

Met and made a connection with customer, asked questions and listened to shoppers needs and gave options

and advice on their needs

Maintained floor presentations, restocking them as needed

Handle all returns courteously and professionally

Achieved personal sales goals

Developed product knowledge by attending training classes

P erformed other duties as assigned

Regular, dependable attendance punctuality

Education

A.A.S. in Information Technology August 2004 May 2006

BRYANT & STRATTON COLLEGE

Cumulative GPA of 3.0 / 4.0. Related Coursework: Logic and Program Design, Programming I, Hardware and Operating

Systems, Internet/Web Page Design, Database Program, System Analysis and Design.

Skills

Program/Web Design

MS Office 2010 (Word, Excel, Access, PowerPoint)

Presentation Skills

50 WPM

Business Correspondence (Email/Fax/Copy/Scan)

Retail Sales

Customer Relations

Interpersonal Skills

Written and verbal communication skills

Team-player skills

References

References/Letters of Recommendation available upon request.

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