I G O R D I Z DA R E V I C

**** ******* **** **********, ** 40207 502-***-**** acfkd7@r.postjobfree.com

H U M A N R E S O U RC E S B U S I N E S S P A R T N E R

Extensive background in HR generalist affairs, including experience in labor relations, staff

development, succession management, organizational development, recruitment and retention, HR

records management, HR policies development and legal compliance.

Demonstrated success implementing HRIS systems and platforms for staff development, HR record

keeping, and performance management.

Extensive experience in HR leadership, supporting service operations in small and large companies.

HR Skills

HR Leadership Staff Recruitment & Retention Orientation & On Boarding

Strategic Planning Vendor Management Training & Development

FMLA/ADA/EEO/WC HRIS Performance Management

Employment Law Compensation Organizational Development

Labor Relations HR Program/Project Management HR Policies & Procedures

Professional Experience

Marsh & McLennan Companies Louisville, KY

Provide leave management support for over 25,000 employees in US.

US Leave Management Manager, July 2013 – June 2014

Department head responsible for the management, performance, and success of the US Leave Management Team which included

Leave Management Analysts, Sr. Analysts, SOX Analysts, and a workflow supervisor who handle end to end administration of

Company, Federal and State leaves of absence for Marsh & McLennan Companies and its operating companies located in the United

States (US). Effectively facilitated and managed on boarding process for new hires of MMC’s leave management team ensuring

company brand knowledge, management expectations, service level delivery, and professional development. Implemented and

facilitated various training programs; facilitation in both classroom setting and one on one. Provided leave related guidance and

support as a key contact between MMC’s Leave Management Team, HRSS, Employee Relations, HRBPs, and upper HR Leadership.

Key Results:

Provided leadership, coaching, and support for 11 US Leave Management Analysts, while ensuring that

HRSS is in compliance with Sarbanes and Oxley requirements.

Achieved turnover goal by instilling company culture from top down, identifying employee needs and

providing solutions to difficult and challenging situations which resulted job satisfaction and positive

employee moral.

Ensured successful transition of 700 leave management cases (FMLA, STD, LTD, WC, military, paid

parental and personal leave of absences) from Hoboken NJ to Louisville KY. Seamless transition resulted

in high service delivery to employees, while mitigating risks and issues related to benefits, payroll, HR,

and front line management.

Established clear service delivery expectations for leave management vendors (The Hartford and AIG) to

increase efficiency and quality of services, while focusing on decreasing labor costs.

Developed leave management scoreboards and quality tools to ensure accuracy and timeliness of leave

processes.

Provided HR Project Management leadership in selecting, evaluating, and negotiating a brand new leave

management platform (Presagia) for US.

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Created opportunities for strategic alliances, development, collaborations, and partnerships with colleges,

Employee Relations, and HRBPs, to increase bench strength and decrease turnover.

Professional Experience (continued)

SEVEN COUNTIES SERVICES, Inc Louisville, KY

Provide organizational development support for 1300 employees and leadership for the Training Institute.

Training Institute Director, March 2009 June 2013

Managed aspects of the overall training and development operation for Seven Counties Service (SCS) with over 1300 employees.

Effectively managed on boarding for new hires ensuring company brand knowledge, role clarity, overall expectations, and

understanding of SCS’s employee culture. Developed, implemented and facilitated various training programs such as customer

experience, workplace bullying, and performance management; facilitation in both group and one on one settings.

Key Results:

Achieved budget expectations for each fiscal year, while reducing training operating costs by 15%.

Developed and managed an on line training needs assessment based on the best practices and evidence

based research. An on line training needs assessment tool provided meaningful training reporting data.

Developed and executed implementation plan for deployment of Essential Learning training system by

the established deadlines and within the budget. The successful deployment of this learning tool resulted

in decreased training costs and greater training value and effectiveness for the organization.

Provided HR Project Leadership for implementation of Performance Management System (Flare). The

implementation of the new performance management system resulted in increased compliance,

management engagement, improved reporting capabilities, competency assessment data, and decreased

costs.

Deployed and implemented the WebEx training system. The implementation of this training tool resulted

in decreased training costs, increased operational productivity levels and customer experience.

Developed and executed training implementation plan for Lawson and NextGen systems.

FLEXTRONICS Louisville, KY

Provide general human resources support for 1200 Flextronics employees.

Senior HR Generalist, February 2007 March 2009

Managed all aspects of HR operations for Flextronics site with over 1200 employees. Actively participated in the following corporate

initiatives: Return To Work Program, Employee Relations Committee and Succession Management Program development and

implementation. Actively engaged in conflict management and dispute resolution to foster an open door culture and positive work

environment by utilizing strong effective communication skills and ability to facilitate productive working relationships with

employees while building trust and effectively coaching employees and managers through complex, difficult or emotional issues.

Conducted new hire orientations and trained new employees on organizations vision, core values, and culture. Collaborated with

hiring managers across different business units in multiple locations for full life cycle recruiting, including sourcing, qualifying,

interviewing, extending offers and negotiating compensation packages for the Flextronics Louisville site.

Key Results:

Served in a managerial capacity as a final approver for every exempt and non exempt termination for

Flextronics Louisville Site. My decisions resulted in the decreased number of unemployment, DOL, and

EEOC claims.

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Reduced the attrition rate by 6% by identifying employee needs and providing solutions which resulted in

increased job satisfaction, engagement, and improved morale.

Improved the organization’s frontline leadership training, in the areas of employee relations,

compensation, performance management, EEO, affirmative action, interviewing/selection and leaves of

absence.

Professional Experience (continued)

Humana, Inc. – Louisville, KY

Provide recruiting and HRIS support for the Talent Resources Team.

Human Resources Recruiting Specialist, May 2005 – November 2006

Recruited, presented and hired human capital for IT, Marketing, Materials, Procurement, Program Management, Quality,

Finance/Accounting, HR, and other client groups. Developed and managed workforce plans and staffing strategies. These

plans and strategies enabled effective deployment of the human capital and control of the headcount.

Key Results:

Developed Recuirtmax recruiter end user documentation, in order to decrease number of errors and

to improve candidate’s recruiting experience.

Collaborated with HRIS, Payroll, and Recruiters on troubleshooting Recuritmax related errors.

Utilization of the root cause analysis decreased system and human errors by 30%.

Established partnerships with local schools and universities in order to attract the new talent.

Claims Review Corporation Louisville, KY

Provide human resources support for the startup business.

HR Manager January 2000 – May 2005,

Human Resources Specialist, 1999

Drafted meeting/conference summaries, coordinated and supported event logistics, exhibited professional judgment in interactions

with colleagues, staff and meeting participants. Established the HR Department for Claims Review Corporation and provided HR

guidance for 65 employees. Conducted investigations regarding sexual harassment, workplace violence, and drug/alcohol abuse.

Created CRC’s recruiting advertising campaigns and strategies, which resulted in improvement of the recruiting process and reduced

recruiting costs.

Key Results:

HR Operations: Led HR and business unit strategic planning sessions focusing on CRC’s succession

management planning process. This strategic initiative resulted in the greater talent pool for CRC.

Policies and Procedures: Developed and deployed employee related policies and coordinated its

implementation and management. Consistent implementation of policies and procedures resulted in

decreased amount of employee relation cases and increased management accountability and ownership.

Consistency and Accountability: Created CRC Employee Handbook – This handbook served as guide for

management and employees on policies such as attendance, health and safety, benefits, holidays,

progressive discipline, and others.

Education

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Webster University Louisville, KY

Master of Arts in HR Management and HR Development

university of louisville Louisville, KY

Bachelors of Science in Business Management

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