Customer Service Manager
Resume:
JONATHAN HAYES A *** **th Ave #***, San Diego, CA 92101
RETAIL MANAGER
E acfk3s@r.postjobfree.com
PROFESSIONAL PROFILE WORK EXPERIENCE
LAZ Parking
Enthusiastic, driven sales manager with retail experience.
Very strong customer service and communication skills; a Jan 2014 - Present
Valet Attendant in San Diego, CA
self-starter and quick learner. Recognized skills in retail
Responsible for providing an exceptional valet parking
sales, fulfillment of product shipments and inventory
experience for each customer, anticipating their needs
control in a fast-paced environment.
and exceeding expectations with each interaction.
Brookstone Horton Plaza
EDUCATION
Oct 2013 - Jan 2014
Stock Manager/Floor Sales Assoc. in San Diego, CA
Daily duties included greeting customers and making
California Polytechnic State University
recommendations based on their needs; answering
Sep 2004 - Jun 2009
questions and conducting product demonstrations, as
Bachelor of Science in Forestry & Fire Management
well as organizing and maintaining the inventory.
San Luis Obispo, CA
Grocery Outlet Bargain Market
San Diego Community College
Jul 2012 - Sep 2013
Jul 2009 - Dec 2010
Utility Manager in East Village, San Diego, CA
Additional Coursework for EMT Certification
Offered assistance to every department in need,
San Diego, CA
whether it be ordering grocery stock, checking-in
product loads, price adjustments, or merchandising.
PERSONAL SKILLS San Diego Air & Space Museum
Jun 2010 - Feb 2011
Admission Staff in Balboa Park, San Diego, CA
Customer Focus Admission duties included customer service and
acting as a ticket-taker and greeter. Operated the Max
Communication Flight Interactive Simulator, four F-35 simulators, as
well as the 3D/4D Zable Theatre.
Team Player
Leadership
PROFESSIONAL SKILLS
Problem-Solving
SOFTWARE
Organization
POS System 80%
Time Management Office 75%
Mac OS X 90%
Windows 70%
OTHER SKILLS
Certification in Forklift Operation Jun 2013
CPR Certified Aug 2011
Jon Hayes © 2014
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