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Customer Service High School

Location:
Linthicum Heights, MD
Posted:
August 25, 2014

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Resume:

Margie m. stewart

*** ******** ***** ***** ********,Maryland 21122 302-***-****, acfk1v@r.postjobfree.com

**/**** ** *******

Personal Care Giver Michele Williams Severn, MD

Provide Housekeeping services to all Residents

Clean all common areas such as vacuum clean offices

Clean all bathrooms, laundry rooms

Clean Bistro and Dining Room

Help residents with things such as Laundry and any services needed

Clean vacant apartments and get ready for next resident to move in

Collect trash from resident apartment

06/11/2012 To 09/13/2013

Housekeeper Sunrise Senior Living Severna Park,MD

Provide Housekeeping services to all Residents

Clean all common areas such as vacuum clean offices

Clean all bathrooms, laundry rooms

Clean Bistro and Dining Room

Help residents with things such as Laundry and any services needed

Clean vacant apartments and get ready for next resident to move in

Collect trash from resident apartment

6/1/2011 to 02/2011 Have Grinder, Will Travel Mathiston, MS

Office Manger

Supervised work activities of staff

Assigned workers their duties, and inspect work for conformance

Fill in on job estimates if needed

Advised director on work assignments, job estimates or personnel issues

Prepared weekly payroll

Investigated customer service complaints and took corrective action

Prepared weekly reports concerning accounts receivable

5/25/2009 to 5/21/2010

Fairfield Inn/Marriott

Dover, DE

EXECUTIVE HOUSEKEEPER

Supervised work activities of cleaning personnel to ensure clean, orderly attractive rooms in the hotel

Obtained list of vacant rooms which need to be cleaned immediately and list prospective check-outs or discharges in

order to prepare work assignments

Assigned workers their duties, and inspect work for conformance to prescribed standards of cleanliness

Advised manager, desk clerk or admitting personnel of the rooms ready for occupancy

Inventoried stock to ensure adequate supplies

Issued supplies and equipment to workers

Cleaned and prepared rooms for occupancy

Investigated complaints regarding housekeeping service and equipment and took corrective action

Prepared reports concerning room occupancy

Did laundry

Conducted orientation training of new employees and in-service training of other employees to explain company

policies, housekeeping work procedures, and to demonstrate use and maintenance of equipment

5/7/2008 to 11/30/2008

Super 8 Motel

Dover, DE

Housekeeping supervisor/INSPECTOR

Supervised work activities of cleaning personnel to ensure clean, orderly attractive rooms in the hotel

Obtained list of vacant rooms which need to be cleaned immediately and list prospective check-outs or discharges in

order to prepare work assignments

Assigned workers their duties, and inspect work for conformance to prescribed standards of cleanliness

Advised manager, desk clerk or admitting personnel of the rooms ready for occupancy

Inventoried stock to ensure adequate supplies

Issued supplies and equipment to workers

Cleaned and prepared rooms for occupancy

Investigated complaints regarding housekeeping service and equipment and took corrective action

Prepared reports concerning room occupancy

Conducted orientation training of new employees and in-service training of other employees to explain

company policies, housekeeping work procedures, and to demonstrate use and maintenance of equipment

Education

Graduated 1985

Glen Burnie High School

Glen Burnie, MD

High School Diploma

References

References are available on request.



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