N athaniel Smart, PMP

**** ******** **** ****** ****, TX 76140

Cell: 817-***-**** Email: acfjze@r.postjobfree.com

Results oriented logistics professional with expertise in all facets of the Supply Chain Management industry. Repeatedly

deliver customer solutions in dynamic and changing markets. Proven track record in the areas of Transportation,

Distribution, Warehousing, Dedicated Contract Carriage, Electronic Data Interchange, and Project Management .

Work History

2006 Current Ryder Integrated Logistics (TMC South) Fort Worth, Texas

Senior Application Analyst/Management

• Tools used: Transportation Management System (TMS/Toolkit), Ryder On line/Ryder Track, Excel,

Access, PowerPoint, PC Miler, and Lotus Notes/Outlook

• Responsible for Load Planning: load build, rate, route, and carrier selection

• Hub/pool optimization

• Optimization of orders to meet cost and time requirements

• Extract pertinent information from client proposal

• Enforcement of customer business rules (review, edit, and approve)

• Tariff construction and maintenance and all associated entities

• Generate negotiated and contracted lanes /rates to load into TMS

• Escalate tariff and system issues to appropriate personnel

• Provide client visibility to Ryder On line/Ryder Trac (shipment/load status)

• Identify opportunities for continuous improvements

• Collects data and performs statistical/cost analysis

• Review Cost analysis with client to determine feasibility

• Work with other team members to develop alternative solutions for defects

• Generate monthly freight cost and defect report for management and operations review

• Engage in launches and parallel testing of new clients

• Create and update process document, which includes customer business rules

• Generate optimization savings report. This shows the client how the team/tools has the ability to reduce

transportation cost (ex: 2Q of 2013 Philips savings: ($1.5M).

• Identify, trouble shoot, and resolve order issues such as incorrect zip codes, insufficient transit time,

unavailable tariff/mode, non contracted lanes/rates, and etc.

• Receive, approve, and implement change request upon client request

• Oversee after hours for load/shipment management. Shippers, Consignees, and carriers can contact a live

representative to provide and receive updates

• Traveled to China to assist in training and infrastructure of the China office

• Oversee and support the Nanjing, China operations. A portion of the optimization is executed by the

China team

• Conduct Monthly/Quarterly Operational Review with client and pertinent functional groups

• Coaching and development of new hires, as well as low performers

• Involved in Implementing LEAN in the culture as a means to drive continuous cost and service

improvements

2008 2010 Dallas County Community College District (DCCCD) Dallas, TX

Adjunct Logistics Professor (part time)

• Developed an understanding of the role of logistics in a marketing oriented society

• Provided an opportunity for comprehensive analysis and discussion of key contemporary issues and

problems in logistics

• Administered and assigned course work

• Provided insightful feedback upon submitting scores

• Served on the Logistics Advisory Council Board

• Conducted on line and campus class sessions

• Used PowerPoint as a teaching method

2002 2006 Tarrant County Hospital District/John Peter Smith Fort Worth, TX

Registration Supervisor

• Responsible for three areas: Emergency Room, Psych Unit, and Labor and Delivery

• Managed eleven employees

• Upon arrival, entered patient personal information in the system for registration

• Collected and posted payments, co payments, and deductibles

• Collected, secured, and released patient personal items/valuables

• Insurance verification

• Informed patients of classification process (ones who lacked coverage)

• Contacted patients as a reminder for upcoming appointments

• Flexible to cover all areas as needed

• HR duties such as enforced policy, coaching, disciplinary methods, and scheduling

• Worked with Managers, Physicians, Nurses, and Pharmacists to resolve patient issues

1999 2002 Ryder Integrated Logistics Alpharetta, GA

Senior Logistics Analyst

• Routing tool used: Integrated Logistics Planning System (ILPS)

• Conducted transportation analysis (benchmark/optimizations) for Dedicated Contract Carriage (DCC)

solution

• Network design analysis

• Test new geographic markets

• Provided visual aids: tractor utilization charts (TUCs) and driver utilization charts (DUCs)

• Work with the sales force. Accompanied sales on business trips to explain methodology and suggested

recommendations

• Interfaced with Freight Management and Carrier Management for routes that were not feasible for a DCC

solution, as well as identifying backhaul opportunities

• Supported seasoned logistics disciplines with major accounts such as Motorola (international potential)

• Communicated with customer to understand business needs

• Extracted pertinent information from RFP’s

• Assisted in the training and development of Georgia Tech interns

• Visibility to Micro strategy to view possible opportunities to fill trucks

• Accessed current freight file to match product with available trucks

• Performed a study from the customer service team for cost and time efficiency

• Involved in the For hire program attempting to utilize idle equipment

Education

2009 2010 North Lake Community College Irving, TX

Project Management Professional (PMP)

2006 2007 University of Phoenix Las Colinas, TX

Master of Business Administration

1995 1998 Lee University Cleveland, TN

Bachelor of Science Business Administration

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