LINDA MOODY

***** **. ***** *****• Conyers, GA **094

912-***-****

acfjz9@r.postjobfree.com

Objective Statement

To obtain a position with a growing organization to make a positive impact on revenues, and

experience a long term career growth.

Summary of Qualifications

Strong interpersonal skills to engage and interact with associates and guests.

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Skilled at building a cohesive team and facilitating goal accomplishment.

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Sets high standards of performance for self and others.

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Excellent analytical, organizational and communication skills.

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Prove ability to prioritize and handle multiple tasks in a challenging environment.

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Education

University of Phoenix, Atlanta, GA

Associate of Arts, Hospitality Management

March 15, 2010 - March 11, 2012

DeVry University, Atlanta, GA

Bachelor of Science, Business Administration

Specialization: Human Resource

July 9, 2012 - Now

Employment Experience

Courtyard by Marriott Atlanta Conyers, GA 30013 02/21/2014-Present

Guest Service Manager

• Oversees and schedules all Front Desk Staff.

• Maintains schedules and timesheet for payroll purposes.

• Process time and attendances and payroll.

• Supervises, train and directs Front Desk Staff.

• Provide coverage with Front Desk when needed.

• Order all supplies for the Hotel.

• Assist Sale Manager with any special requests, i.e., site visits, blocking groups, etc.

Fairfield Inn & Suites McDonough, GA 30253 07/15/2013 – 11/7/2013

Sales Coordinator

• Data entry using Sales Office systems. ( hotels SalesPro)

• Prepare and distributes internal/external letters, forms, bookings, contracts, group resumes,

room lists event schedules and mail in an accurate and timely manner.

• Accurate and timely preparation of contracts, reports, and other paperwork related to the sales

department functions.

• Traces dates for contact follow-up and all actions necessary for group bookings.

Fairfield Inn & Suites Lithonia, GA 30038 08/26/2011-02/21/2014

Front Desk Agent

• Ensure a delightful, seamless arrival and departure experience.

• Perform daily duties as front desk associate, night auditor, and breakfast attendant.

• Promptly answer the telephone using positive and clear communication.

• Assigned rooms based on preferences and availability.

• Handling guest concerns in a tactful manner and achieving resolution.

• Process charges and payments accurately.

• Responsible for assigning and scheduling front desk staff daily.

Courtyard by Marriott Brunswick, GA 31525 11/2006 - 08/2011

Front Office Manager

• Supervising the day to day activities and operations of the hotel.

• Dealing with and resolving any customer complaints.

• Select or assisted in the selection of hotel staff and completed all new hire paperwork.

• Ensure maximum occupancy and average room rate is achieved at all time.

• Dealing with all internal and external customers in a professional manner to ensure complete

satisfaction at all times, and to ensure that the correct administrative systems are in place to

ensure efficiency.

• Building relationships with corporate clients and companies; Supervising and training the

other members of the team; Purchasing and Ordering.

Sentinel Offender Service Brunswick, GA 31520 07/2005 - 05/2006

Accounting Clerk

• Recorded transaction and issued receipts for all incoming payments for citations, fees, fines,

and restitution.

• Prepared bank deposit and court orders and forward as appropriate.

• Performed office receptionist duties as needed.

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