Michael P. Christensen

231-***-****

acfjvu@r.postjobfree.com

Objective: To obtain a position in a company that will challenge me

and enable me to excel and given the opportunity to advance.

Education:

Baker College of Muskegon 1995 - 2000

Bachelors in Business Management

Career Experience:

G&K Services June 2012- Present

Route Sales Representative February 2014 - Present

> Deliver products and up sell services to a designated customer base

> Renew existing customers

> Gave excellent customer service

Route Manager June 2012-February 2014

> In Charge of 5 Route Sales Representatives

> Monitored customer accounts and assured quality service

> Handled escalated service issues including and Contract Enforcement

> Recruited, trained, and supervised Route Sales Representatives

The Muskegon Chronicle 1997 -2012

District Manager (Full -time) 2000 - 2012

> Leader in getting new sales and continuously the top in retaining

customers

> Monitored customer accounts and assured quality service

> Manage over 100 carriers and travel district daily

> Responsible for all aspects of the district

> Recruit, train, and supervise carriers

> In charge of two part time District Managers

> Resolve customer complaints

District Manager (Part-time) 1999 - 2000

> Responded to customer complaints

> Verified new route growth

> Supervised a District Manager Assistant

> Assisted a District Manager

District Manager Assistant 1997 - 1999

> Completed carrier routes

> Answered customer service calls

> Entered computer data

> Collected customer accounts

Honors and Achievements

Eagle Scout

References:

References available upon request

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