Cory Henderson

**** ********* **. ( Las Vegas, NV 89134 ( 702-***-**** (

acfjn9@r.postjobfree.com

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Director of Operations

Dedicated and motivated professional with a strong background in Strategic

Operations, General Management, Business Consulting, and Organizational

Leadership. Years of successful experience consulting on multifaceted

projects, streamlining internal processes to enhance overall productivity,

and fostering positive relationships with a wide range of clients,

colleagues, staff members, and key business partners. Consistently

recognized for outstanding contributions to the bottom line. Commended for

organization, efficiency, and timeline management skills. Computer savvy

and familiar with many modern systems and applications including MS Office

Suite, Spa Synergy, QuickBooks, Yardi, Kronos, and Millennium Systems

Trainer.

Areas of Expertise

Operational Management Data Analytics & Reporting Customer Relations

Strategic Planning Budgeting & Forecasting Hospitality Management

Business Development Partnerships & Networking Policy Development

Human Resources P&L Administration Contract Negotiations

Project Coordination Staff Development Quality Assurance

Financial Administration Training & Team Building Process Optimization

Revenue Generation Organizational Support Continuous Improvement

Recent experience

Valor Development LLC (Multiple locations)

2012-Current

Operations Director

o Perform an array of managerial and executive tasks in support of daily

business operations

o Coordinate schedules and hire, train, mentor, and supervise a team of

30+ staff members

o Oversee human resources functions and manage all sales, marketing, and

promotions

o Handle all purchasing and effectively oversee department heads.

o Maintain an understanding of various regulatory standards to ensure

consistent compliance

o Plan and implement successful strategies to build new business and

reduce overall costs

Contempo Spas 2008-2012

Area Director (Multiple Locations)

o Managed all daily operations, marketing, and partnerships to meet

organizational goals

o Directed and led a team of 25 employees and coordinated all HR-related

functions

o Implemented effective training and development programs to improve

staff performance

o Transformed Planet Beach into the #1 location for growth out of 96

markets in under 1 year

o Boosted retail operations by as much as 190% and revenues by 15% in

only 5 months

o Significantly increased area sales and maintained profit margins in

the range of 78-80%

additional experience

Independent Contractor Business Consultant/Coach 2010-

Present

Spin Salon Owner/Manager 2000-2008

Pronto Messenger Sales Director 1994-

2004

Education

University of New England Bachelor of Science - Hospital

Administration

University of Phoenix Associates of Science -

Fundamentals of Business

Beau Monde School of Design Cosmetology Certification

Additional Training: Corporate Wellness Training ? Simplified Sales Process

Training ? Spa Performance Training ? Pureology Product Training ?

Franchisee Training

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