Post Job Free

Resume

Sign in

Customer Service Data Entry

Location:
Los Angeles, CA
Posted:
August 22, 2014

Contact this candidate

Resume:

ANASTACIO MOLINA

***** **** **. *****: 818-***-****

Winnetka, CA 91306 acfjfd@r.postjobfree.com

Manufacturing Professional with more than seven years of experience in

repair service

and support with recognized strengths in account maintenance,

problem-solving and implementing operational improvements

CORE COMPETENCIES

o Possess solid computer skills, including Expandable, Oracle, Omnify

and Minx ERP systems, Microsoft Excel, Word, Access, and Outlook

o Demonstrated ability to supervise and motivate repair service

employees

o Participated in conducting audits for ISO 9001 as well as for 5S

o Works well in extremely fast-paced environments, as well as motivating

and supervising staff to maximize productivity and improve company's

profitability

o Committed to quality excellence, works well as a part of team as well

as independently

o Rewarded "Outstanding Employee" award within department

EMPLOYMENT HISTORY

MRV OCS Chatsworth, CA 1997 - 1/2014

Repair Depot Manager (2010-2014)

. Responsible for repairing returned RMA products within an established

timeframe

. Inputted RMA data entry into the ERP system

. Solved customer challenges quickly and effectively

. Maintained weekly repair records, constantly seeking new ways to improve

customer service

. Delivered high performance, reliability, and value to the end customer

. Compiled and distributed a weekly performance report

RMA Administrator (2003-2010)

. Responsible for RMA data entry into the ERP system

. Repaired returned RMA products within the timeframe established

QC Inspector (1997-2003)

. Responsible for making sure every part that requires inspections meets

the specification according to industry standard (IPC-A-610) or to

drawing definitions before moving them to stock room

EDUCATION

Electronics AC and DC, West Valley Occupational Center, Woodland Hills,

CA 2014

Graduated from Zane Grey High School, Reseda, CA



Contact this candidate