acfja6@r.postjobfree.com

085-*******, ** *******

PERSONAL PROFILE

. A self-motivated, hardworking and dedicated candidate with 4+ years work

experience in IT and Business.

. Proven ability to successfully manage projects efficiently and

effectively.

. Experience in customer relations and project handover processes.

. Extensive knowledge of Microsoft and Database packages Microsoft Access,

MY SQL and SQL server through education and work experience.

SKILLS SUMMARY

Databases: Knowledge and experience with RDBMS - MySQL, SQL-Server.

Troubleshooting: Ability to design, build and implement IT SQL

Infrastructure solutions

Web Design: JavaScript, CSS, HTML and Dream weaver coding abilities

Languages spoken: English (Native), French

EDUCATION

MSc in Electronic Commerce (Business) Dublin City University

2010

Diploma in Project Management Dublin Business School

2009

BSc Business Studies and Information Technology Blanchardstown IT

2008

PROFESSIONAL EXPERIENCE

Acuman Facilities Management, Dublin Database Administrator

(Contract) May-July 2014

. Creating, updating and deleting employee records on a daily basis on

request from management of staff

Google, Dublin Screenshot HTML specialist (Contract)

May - July 2013

. Creation, localization, and maintenance of screenshots and info-

graphics to help illustrate user actions and make Ad Words easier to

understand and use

. Capture screenshots as supplementary help to explain Ad

Words, customize them to highlight the essential details for users, and

replicate them in 43 languages.

. Manage library of screenshots in 43 languages available for maintenance.

. Create general graphics and info-graphics in Illustrator together with

designing templates replicate them in additional languages.

. Provide HTML formatting for articles in line with established style

guidelines implement minor code changes to existing content and input pre-

written articles in XML templates.

C Infinity, Dublin Data Base Officer (Job Bridge)

Mar 2012 - Nov 2012

. Commercial experience working with MS SQL Server including mapping out

the conceptual design for a planned database.

. Managed the Database on a daily basis.

. Designed and Implemented a Database to act as a support backend for an

online questionnaire.

. Configure SQL server settings, in order to run correctly with A Dream

weaver HTML web front end questionnaire.

. Monitor daily operations of the environment for availability and

performance and provide fast query responses to front-end.

. Help test and troubleshoot new server hardware.

. Maintain data standards, including refinement of and adherence to the

Company Data Protection Knowledge Management Policy.

. Working closely with IT project managers, database programmers and

multimedia programmers to ensure functional storage, achieving, back-up

and recovery procedures.

. Working with Google Ad-words, setting up and managing Google campaigns &

Ads

. Performed analyses and weekly reports on the overall clicks, impressions

and page views.

Xerox, Dublin 15 XOS Asset Coordinator

Dec 2010 - Jan 2012

Liaise with European clients including Airbus & Philips to review their

company printing policies and office layouts with the view of helping to

create efficiencies in their printing use.

. Analyze the requirements of the business and implement the proposed

solutions.

. Creation of Database reports to review the previous day's updates and

report any discrepancies to client management.

. Make recommendations to clients on implementation and minimizing costs in-

house.

. Analyse and review companies' state and implement a better, more cost-

efficient one.

. Liaise with technicians to implement new plan based on final layout.

Blanchardstown IT Database Research Assistant

June 2008 - Sep 2009

. Research the existing methods of communication, record keeping and

customer impact.

. Analyse and compare methods used in other institutions.

. Design questionnaires and interview staff members, other college

representatives, Alumni teams and past and present students.

. Generate SQL server data tables and create and test front-end Web pages.

. Deliver presentation and complete database project handover to Head of

Business Faculty.

. Prepare a report on process analysis and improvement proposals for

Internal Mailing System and the Alumni College Association.

. Successfully completed the three assigned projects well within timeframe

& budget.

. Successful project led to greater efficiencies and costs savings.

Compiled a set of recommendations on the Internal Mailing System which

have been approved and implemented by staff at ITB.

. Analysed the college website and made recommendations which were

implemented

AIB Bank, D15 Banking Desk Clerk

Jul 2003 - Sep 2003

. Querying Customer accounts on request from Management

. Administration Duties / Helpdesk Resolution

INTERESTS AND HOBBIES

Volunteer: Little People of Ireland: Attending annual conventions and

mentoring younger members.

Cycling, Walking and Running

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