Post Job Free

Resume

Sign in

Customer Service Manager

Location:
Flower Mound, TX
Posted:
August 23, 2014

Contact this candidate

Resume:

Jeff Okland

Manufacturing Engineering Management Professional

With over eighteen years of metal stamping tool and die metal fabrication,

machining processes, manufacturing operations, process improvements,

customer service experience.

Skills and Abilities

. Tool design / fixtures / special machines, new build tool and die,

revisions and repairs

. Assembly, precision sheet metal and fabrication, welding, mechanical,

hydraulic, and pneumatic systems

. Lean Manufacturing

. Proficient, repairing and refurbishing manufacturing machinery

. Experienced in QC/QA process management and plant layout

. Accomplished in managing plant expansions, operations including

personnel

. Work with capital budgets, scheduling, and implementing procedures

. Passion for perfection in details

. Excellent interpersonal skills with a commitment to company and team

success

. Excellent verbal and written skills

. Encourage workers to take ownership in Kaizen

Overview

Distinguished career with an impressive record of achievement in increasing

revenue and building company value. Extensive experience in metal stamping

progressive, deep draw, forming and blanking dies, metal fabrication,

machining processes, scrap reduction, tool and die design and build,

manufacturing machining and processes, manufacturing management and

assembly processes, manufacturing product flow and quality

control/assurance. A reliable, dependable professional with a strong work

ethic and high integrity.

Professional Experience

Unity Manufacturing, Garland, Texas

October 2013 - Present

Tooling Specialist (Metal Stamping)

Consulting with a team from Executive Management to Tool Room. This large

project, Quick Die Change (QDC) for all presses 100 to 200 tons entails:

press Set-Up time improvements from hours to minutes. Entails a series of

Progressive Dies previous Set-Ups by templates now being pinned in bar

locators and clamping systems with T-Slots, production and tooling time

studies documented and followed by graphs and charts, tooling and fixture

design and build, revising existing tooling, coil containment fixtures

flexible for multiple set-ups threw progressive tooling preventing coil

collapse/jamming due to material camber or tooling hang ups along with

Conveyor and Pneumatic Systems to assist coil part strip lifting and part

ejection all for increasing (SPM). Pneumatic Scrap Shakers made to fit

inside tooling where conveyor size is limited, shakers remove scrap from

inside tooling existing back side of the press tied directly to the machine

control for die protection, if slugs (scrap) build up stops the press for

clean out or inspection.

Achievements: Significant increase in press Strokes Per minute (SPM), Coil

Management Systems (CMS), engineer and integrate die protection systems.

Products Manufactured: Electrical Enclosures.

Airflow Systems, Dallas, Texas July 2010 - February 2012

Operations Manager

In charge of plant operations. Manufactured air filtration machines and

environmental equipment. Responsible for all personnel, conducted weekly

production meetings with senior staff. Prepared production reports,

projections, and schedules. Participated with senior management and

engineers on new products, revisions, and problem resolutions.

Achievement: Made significant product and assembly improvements.

Unarco Material Handling, Lewisville, Texas April 2008 - September

2008

Operations Manager

Responsible for entire plant operations. Manufacture of pallet rack

shelving for major retailers such as Home Depot, Walmart, and Sam's Club.

Set up new product lines, rigging, foundations, and installations of new

equipment. Safe guarded equipment, tooling, and employees in compliance

with OSHA regulations.

Achievement: Automated lines with pneumatics and hydraulic systems.

Tooling Technology, Dallas Texas 1992 - 2008

Operations Manager

Responsible for manufacturing and process design, tool and die design,

fabrication projects, and implementation. Presented alternative ways to

manufacture production parts to methods and tooling groups that reduced

cost and time to produce fabricated and assembly parts. Selected clients:

Magni-Fab, manufacturer for Peterbuilt and Kenworth. Produced dies for

sheet metal stamping of truck components, floor and door panels, and other

truck parts. Other tool and die clients included: Alpine Engineering,

Carrier, Safewater Environmental, B-Line Copper, Hoffman Engineering,

Champion Coolers.

Achievement: Significant client savings from state of the art technology

and processes.

Simpson Strong Tie, McKinney, Texas 1991 - 1992

Consultant

Responsible as a plant manager for handling high volume metal stamping

facility. Also installing large presses, rigging, foundations, coil lines,

as well as designing and building special machines.

M&S Systems, Dallas, Texas 1988 - 1991

Operations Manager

In charge of manufacturing and assembly of metal fabricated parts. Made

machine assignments according to a priority schedule, consulted with

supervisors, engineers, and inspectors about production problems.

Recommended process print revisions. Oversight maintenance work. Informed

supervisors and support groups of critical production problems.

Responsible for worker and machine safety. Responsible for departmental

budgets including cost variances, direct and indirect labor hours, scrap,

and rejects.

Achievement: Coordinated a highly successful $85 million plant expansion.

Completed one year ahead of

schedule.

Education

Roland Story High School, Story City, Iowa

Diploma

Richland College, Dallas, Texas

Diploma

Continuing Education Course in Shop Math

Richland College, Dallas, Texas

Diploma

Continuing Education Course in Root Cause Analysis

214-***-****

acfj4l@r.postjobfree.com

4355 Point Boulevard Apt 2104

Garland, Texas 75043



Contact this candidate