Lillian Breck Walter

acfj41@r.postjobfree.com

970-***-****

KEY QUALIFICATIONS

• Extensive experience with Excel, Word, Microsoft Outlook, Google platforms, and CRM software

• 7 years of diversified client relationship management

• Proven group sales ability in both non and for profit sectors

WORK EXPERIENCE

Timbers Bachelor Gulch, Avon, CO 2013 Present

Private Residence Club Reservations Agent

• Opening staff in transition from previous luxury destination club of 54 fractional residences, assisting 648

owners through the new reservations procedures, utilizing strong interpersonal skills

to build strategic partnerships.

• Actively drove per diem revenue through CRM account management, responsible for providing the highest

yielding fiscal year in the properties 13 year history.

• Targeted and resolved allocation tracking issues, created and implemented new strategy of a customized

database, which was adopted by the entire department as a cornerstone resource.

SkyWest Airlines, Eagle, CO 2011 2013

Cross Utilized Agent

• Active problem solving skills, maintaining regular audits and improved upon automation for maximum

efficiency of office operation duties as compliant with the TSA and FAA.

• Certified Complaint Resolutions Official in association with the ADA.

• Proved initial contact to clientele, responding quickly to concerns, to ensure satisfaction assisting

customers with flights

Avon Bakery, Avon, CO 2010 2011

Catering and Retail Sales

• Proven track record of catering sales in fast paced environment, responsible for achieving high customer

retention.

• Consistently exceeded goals for sales, productivity, and inventory management.

• Managed all account details from start to closing and documented using CRM software.

• Reported to accounts payable and managed petty cash.

Baan Unrak Children, Sangklaburi, Thailand 2009 2010

Community Development Volunteer

• Project management including recruitment and training of volunteer staff of 5 through project from

inception to creation of infrastructure to completion.

• Small business development, co founded and strategically implemented the concept of restaurant with a

long term self sustaining objective.

• Responsible for creating and maintained a cohesive productive and environment.

Sogni Docli, Denver, CO 2007 2009

Pastry Chef

• Active account management of high volume wholesale accounts.

• Demonstrated strong team relationships using clear and concise written and verbal communication skills.

• Responsible for management, training, and schedule planning for staff of three.

Napoleon’s, Kansas City, MO 2005 2007

Assistant Pastry Chef

• Oversaw inventory integrity, while focusing on cost reduction.

EDUCATION

Fort Lewis College, Durango, CO 2002 – 2005

Major: Political Science

Colorado Real Estate License

Lillian Breck Walter, 970-***-****, acfj41@r.postjobfree.com

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