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Customer Service High School

Location:
United States
Posted:
August 23, 2014

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Resume:

JONATHAN SOLORIO

Walnut Creek, CA ***** 916-***-**** acfj1s@r.postjobfree.com

EDUCATION

University of California, Berkeley

Bachelor of Arts in English with a Minor in Creative Writing (GPA 3.2)

– Graduation Date: May 2014

EXPERIENCE

Customer Service

● Answered various inquiries regarding how to use computer software

● Aided Instructional Assistants with tasks related to the operations of a Writing Center

including: filing, phone duties, and enrollment tasks

● Guided customers to products and resources available to further meet their various needs

● Performed both opening and closing duties

● Operated a Point-of-Sale system to assist customers with buying their purchases

Education

● Instructed a group of up to 34 high school students in SAT preparation and essay writing

techniques

● Tutored community college-level Mathematics

● Tutored remedial children (from 1st to 10th grade level) in Math/English principles

● Volunteered with “Reading Partners” for 9 months, tutoring 4th graders in basic reading skills

● Coached students on correct grammar and mathematics practices

● Worked with students with learning disabilities at absorbing information in a manner

conducive to their individual learning style

● Composed a PowerPoint presentation about grammatically accurate comma usage

WORK HISTORY

● Clinician, Lindamood-Bell Learning Practices, San Francisco Jun 2014 – Present

● English Teacher, Chinese Christian Herald Crusades, Oakland Jul 2013 – Aug 2013

● Corps Member, Jumpstart, Berkeley Aug 2012 - May 2013

● Cashier, Wal-Mart, West Sacramento Sep 2011 – Aug 2012

● Tutor, Sacramento City College Tutoring Center, Sacramento Jan 2011- May 2011

● In-Home Tutor, Carney Educational Services, Sacramento Dec 2010 – Apr 2012

● Tutor, American River College Writing Center, Sacramento Jan 2008 - Aug 2009

● Customer Service, CompUSA, Concord Jan 2007 - May 2007

OTHER SKILLS

● 15 years experience writing and performing spoken word poetry

● Microsoft Word, Adobe Photoshop, strong internet skills

● Basic knowledge of digital photography



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