Courtney R. Wood

***** ********* *******, ********** ** 48076

814-***-****

acfizk@r.postjobfree.com

Background Summary

Hard-working, dependable and levelheaded individual with CPC-H-A certification. Graduated with honors from the Pittsburgh Technical Institute with an Associate Degree in Medical Office Administration. Knowledgeable and experienced in paperless medical records, verified patient information, and patient accounts. Skilled in tasks related to accounts receivable, posting of charges, addition of codes and code modifiers, and verification of insurance eligibility and benefits. Motivated approach to accuracy and productivity in the workplace. Proven ability to show leadership and work well under time constraints. Excellent skill in communication and teamwork.

Education & Qualifications

Pittsburgh Technical Institute

Associate in Science Degree, Medical Office Administration

GPA 3.42

July 2009

Clinical Skills: Experienced in obtaining and recording vital signs and basic patient history

Administrative Skills

Completed 110 hours of ICD-9 and CPT-4 abstracting

Knowledge of health insurance billing and reimbursement, including claims and payment applications

Skilled medical record management and appointment scheduling

Proficiency in Microsoft Word and Excel

Familiarity with Transcription, Medical Manager and MediSoft programs

HIPAA and OSHA certified

Certifications: CPC-H-H

Work Experience

Classic Home Health Care - Office Specialist

June 2014 - July 2014

Communicated and followed up with marketing representatives

Created and implemented process for the intake of new referrals

Developed and actualized checklist procedures to follow up in-progress referrals

Coordinated care of skilled clients with RNs internally and contracted therapists externally

UPMC Hamot - HIM Support Specialist

February 2012 - May 2014

Completed data verification, duplicate merges, and corrections to medical records

Performed PHI verification, indexing, and quality assurance

Acquired competency in HPF, Invision, Medipac and QCI software

Managed routine scanner maintenance

Corry Memorial Hospital - Billing and Collections Specialist

May 2010 - November 2011

Developed skills in patient communication and dispute resolution

Called self-pay accounts with balances and coordinated monthly payment arrangements

Worked with insurance providers, sending initial claims and reconsideration claims

Obtained competency in Healthland software

Served on Safety Committee as billing department representative

NovaCare Physical Rehabilitation - Patient Service Specialist

October 2009 - May 2010

Managed appointment scheduling, memberships, and patient records

Verified eligibility and benefits, including use of NaviNet, in conjunction

with corporate billing offices

Collected co-pays, coinsurances, direct revenues, and other payments

Achieved competency in Therapy Source and Citrix software

Traveled between four separate offices to maintain consistency as needed

Thorn Run Chiropractic - Billing and Collections Specialist

April 2009 - July 2009

Produced HICFA-1500 claim forms and worked with insurance providers regarding payments and errors

Entered EOB and HRA account payment information into MediSoft

Created and maintained patient records

Verified patient eligibility and benefits via NaviNet and collected payments

Worked with patients on low-volt muscle stimulation machines and traction beds

Contact this candidate