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Operations/Quality/Safety manager

Location:
Murfreesboro, TN
Posted:
August 21, 2014

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Resume:

Glenn Oakley

**** ********** *****

Murfreesboro, TN. 37129

501-***-****

acfisy@r.postjobfree.com

SUMMARY OF QUALIFICATIONS

Over 30 years of high volume manufacturing and distribution experience with

13 years as a supervisor and 15 years as department manager. A proven track

record for developing customer focused, employee driven teams that strive

for continuous process improvement while maintaining quality, cost, and

safety expectations using 5S, Lean, and Six Sigma methodology.

JOB HISTORY and ACCOMPLISHMENTS

In May of 2009 CEVA Logistics was awarded contract over Technicolor to

provide Distribution services for Microsoft Corporation. Key personnel and

facility were transferred to CEVA as part of the new agreement.

CEVA Logistics, Nashville, TN

2011 - 2014

One of the world's leading logistics companies providing end-to-end design,

implementation and operational capabilities in freight forwarding, contract

logistics, transportation, and distribution management.

Safety Manager - Dell Account

. Provided safety and health, accident prevention, and investigation

training for managers and supervisors.

. Ensure compliance with all corporate and OSHA requirements.

. Conducted daily, weekly, monthly inspections of workplaces to assure safe

and healthful conditions for workers.

. Developed and facilitated new hire safety orientation program.

. Ensured all PIT training & documentation were in compliance of CEVA and

OSHA requirements.

. Reduced recordable injury rate by 42% from 2012 to 2013 through Job

Safety Analysis and Hazard ID/Risk Assessment programs.

CEVA Logistics, Memphis, TN

2009 - 2011

EQS Manager - Microsoft Account

. Responsible for all Environment, Quality and Safety initiatives to meet

customer expectations.

. Work directly with Microsoft management to meet their Critical to Quality

requirements.

. Over one million man hrs without a lost time accident while responsible

for facility safety.

. Integral member of new warehouse management system implementation team.

Technicolor Corp., Memphis, TN

2007 - 2009

A leading provider of Services, Products and Technologies to the Media,

Entertainment and Communication industry.

Quality Assurance Manager - Microsoft Account

. Responsible for developing quality processes to ensure all outbound

shipments are error free

. Member of process improvement team that developed and trained Lean

Manufacturing plant wide.

. Improved quality metrics from 99.1% to 99.99% by providing process

improvement feedback to internal departments.

. Reduced peak season QA manpower requirements by 40% with improved audit

process standards.

. Partner daily with customer to find root cause and corrective actions

while resolving field issues.

RING Container Technologies, Stuttgart, AR

2006 - 2007

A leader in plastic container manufacturing with 18 operating plants since

1967.

Production Supervisor

. Responsible for all production, shipping, and quality on overnight shift.

. Developed and began Lean Manufacturing training plant wide.

. Redesigned finished goods warehouse layout to maintain first in first out

policy.

. Improved 3rd shift Overall Equipment Effectiveness (OEE) from 86% to 93%

in 5 weeks.

Weyerhaeuser Container Board Packaging, Little Rock, AR

2004 - 2006

An international forest products company currently ranked in the Fortune

200 since 1956.

General Foreman

. Direct supervision of up to 35 hourly employees on 1 shift.

. Indirect supervision of 8 supervisors and 110 hourly employees.

. Reduced OSHA recordable safety incidents from 11 in 2004 to 1 in 2005 by

teaming with safety sub committee members and creating a new safety

prevention program.

. Improved On-Time Delivery by 30% in 9 months by leading weekly

supervisory and customer service meetings in leadership, productivity,

and customer compliance.

. Increased converting capacity by 22% in 6 months by training crews on

productivity and process reliability methods.

Deluxe Media Services Inc., Northbrook, IL / North Little Rock, AR

1984 - 2004

The leading producer of VHS and DVD duplication for the motion picture

industry, producing over 500 million units per year with over 1200

employees.

Replication Manager (2002 - 2004)

. Instrumental and responsible for the start-up and integration of optical

disc (DVD) manufacturing into the Central Arkansas VHS facility.

. Hired, trained, and managed 4 exempt supervisors and 80 hourly employees.

. Team Leader or member of multiple improvement teams such as Inventory

Control, QA Audit Response, Order Cycle, CPU, Employee Relations,

Customer Focus Team

Director of VHS Production (2001 - 2002)

. Directed all VHS production operations including Head-end Systems

operation, Blank Loading, Duplication, and Quality Control

. Direct management of 2 exempt managers, 4 exempt supervisors and in-

direct management of up to 290 hourly, casuals, and temporary employees

. Increased duplication and loading units per employee by 49% and 59%

respectively from 1997 to 2002 through continuous process improvement

. Departments contributed $400K favorable to budget in total labor,

salaries, and fringe benefits for 2001

. Planned and developed production and quality standards

. Developed and managed annual operation budget

Production Manager (1998 - 2001)

. Planned production operations including Blank Loading, Duplication, and

Quality Control

. Directed management of 4 exempt supervisors and 240 hourly employees

. Established production and quality standards to meet customers changing

requirements

. Developed Standard Operating procedures and implemented all training

programs

Production Supervisor (1988 - 1998)

Video Systems Operator (1987 - 1988)

Quality Assurance Team Leader (1985 - 1987)

Production Worker (1984 - 1985)

EDUCATION

Mc Henry County College Crystal Lake, Illinois 1981-1982

Certified Sound Engineer, Sound Recording Workshop Chillicothe, Ohio 1983-

1984

Certified Facilitator for Zenger-Miller Leadership courses

Total Quality Management Facilitator

Your Roll In Quality Facilitator

Management workshop Facilitator

5S and Lean Change Agent

Six Sigma

ASQ Process Audit Certification

OSHA 30 hour General Industry Safety Certification



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