Denise N. Hamlett

**** **** ***** ****

Roxboro, NC 27574

Cell: 336-***-****

acfip2@r.postjobfree.com

Objective

A challenging position which will allow me to further utilize my skills and acquire new abilities.

Skills

Typing: 40wpm

•

Strong analytical and organizational skills.

•

Excellent interpersonal skills, phone manner, and office etiquette.

•

Software: All Windows operating systems, Microsoft Word, Excel, WordPerfect, Power Point,

•

TrIPMaker, Microsoft Outlook, Adobe Pro Plus

• Medical Coding

• Sceduling

• Data Entry

• Medical Terminology

• Office equipment

• Customer Service

• Call Center Experience

• Scanner

Experience

2013 – 2014 Clerical

UNC Targeted Staffing, Chapel Hill NC

• Provide administrative support for a departments as needed, including but not limited to

answering phones, preparing travel, serving as the first point of contact within a department,

managing calendars, providing customer service, drafting correspondence, and arranging for

meetings. Assisted with the implementation of converting employee files to be accessed

electronically. Scanning files and transferring files to Adobe Pro Plus. Data entry and

checking files for accuracy.

2012 – 2012 Data Collection Specialist

RTI International, Raleigh NC

• Call center environment collecting ICD 9 Codes, CPT 4 Codes, Charges and Payments over

the phone from Providers recording data collected in computer.

Completing necessary forms to Finance Dept. for Provides requesting payment.

2005 – 2010 Administrative Support Assistant

Person Area Transportation System, Roxboro, NC

• Perform administrative duties for executive management, answering phone, coordinate travel

arrangements for clients, prepare billing reports, customer service, cash handling, write

receipts, balance receipts for deposits, data entry, calculate driver’s time for payroll, order

supplies, take initiative in Director’s absence, web site maintenance, coordinate schedule for

drivers, and dispatch drivers for client pickups.

Certified Nursing Assistant

2004 – 2005

Person County Health Department, Roxboro NC

• Provided home health care and aid to assigned patients by following plan of care assigned by

nurse, documenting patient conditions, and reporting to nurse.

Supervisor

2002 – 2004

Leonine Protection Systems, Durham NC

• Primary responsible to ensure that contractual obligations are met. Responsible for exercising

leadership, maintaining high morale of assigned security personnel. This includes scheduling

the shift work distribution.

1995 – 2002 Computer Operations Shift Supervisor

Duke University Medical Center, Durham NC

• Responsible for assigning task to Computer Operators, managing computer room, system

backups, monthly and yearly balancing of system, scheduling vacations, performance

evaluations, and providing on call 24 coverage.

Computer Operator Senior

1987 – 1995

Duke University Medical Center, Durham NC

• Process daily, weekly, monthly, and yearly reports on VAX System. Print patient claims,

statements, and reports, and distribute to appropriate departments.

Expedite work plans for Medical Private Diagnostic Clinic (MPDC) and Surgical Private

Diagnostic Clinic (SPDC) staff members via distribution of patient billing

reports.

Medical Coding and Abstracting Clerk

1984 – 1987

Duke University Medical Center, Durham NC

• Coding of patient accounts via computer operations system. Abstracts all necessary

information and assigns codes (ICD 9, CPT, & HCPCS), which most accurately describe

each documented diagnosis, surgical procedure and special therapy or procedure according

to established guidelines.

Clerk Typist

1983 – 1984

Duke University Medical Center, Durham NC

• Responsible for departmental typing, answering phone, and other receptionist duties.

Education

2012

Piedmont Community College, Roxboro, NC

Certificate, Medical Coding

1983

Piedmont Community College, Roxboro, NC

Associate Degree, General Office Technology

1979

Person Senior High School, Roxboro NC

Diploma, High School

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