Steven M. Melchiorre

**** ********** *****

Westerville, Ohio 43081

614-***-****

Objective

To obtain a position allowing my mechanical, managerial, organizational and problem-solving skills to be

utilized and challenged.

Education

Chrysler

Certified Service Advisor Training

Honda of America Courses

Introduction to Computers

Advanced Introduction to Computers

Columbus State Community College

Certificate in Automotive Technology

Ford Motors

Trained and Certified Mechanic, Gas and Diesel

General Motors

Trained and Certified Mechanic, Gas and Diesel

ASE Certified Master Mechanic

Northland High School

Diploma, Participated in football athletics, automotive vocational program,

junior and senior years.

Experience

Carnage Towne Chrysler Dodge Jeep, Delaware, Ohio

Service Adviser, November 2010 - Present

Monitor customer service standards and satisfaction- Compose estimates for customers.

Sweetings Goodyear, Urbana, Ohio

Service Manager, June 2007- November 2010

Manage daily service operations, maintain service inventory and purchasing, compose

estimates using Aildata.

Monitor customer service standards and satisfaction.

Meineke Car Care, Columbus, Ohio

Store Manager, November 2006 - April 2007

Managed store operations, daily reports, balancing; composed estimates with Aildata;

work scheduling, oversaw technicians, performance and work.

Savko Construction, Columbus, Ohio

Light Truck Fleet Technician, March 2005 - Dec. 2005

Maintained and serviced light fleet trucks and cars.

M.J. Clegg LTD, (Shell), Lewis Center, Ohio

Manager, November 2000- Februaiy 2005

Managed daily operations including scheduling employee shifts, balancing cash flow

and deposits for each shift, maintaining inventory; surveying competitors to assure fair

competition, and computing daily reports. Implemented and monitored customer service

standards and procedures.

Honda of America Manufacturing, Inc., Marysville, Ohio

Produdion Associate August 1989 June 2003

Received quality and safety award. Participated in Production Improvement Committees for

higher quality of product and maximum efficiency of production personnel.

Ricart Ford, Columbus, Ohio

Service Technician, Team Leader, March 1986 July 1989

Co-ordinated service assignments and customer needs.

Managed daily operations, including scheduling shifts and problem-solving with production

and personnel. Assured quality control.

Organizations

Worthington Youth Boosters, Worthington, Ohio

Assistant Commissioner

1998-2001 Wrestling

1998-2001 Football

Worthington Youth Boosters Football Commissioner

2002-2006

Contact this candidate