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Customer Service Quality Control

Location:
Illinois
Posted:
August 21, 2014

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Resume:

*** **** ****** 815-***-****

Joliet, ill ***** acfimc@r.postjobfree.com

Enriqueta Rodriguez

Objective To secure a permanent position. To be an excellent

addition to this company. To utilize my skills and years

of experience for a long-term opportunity for career

growth.

Experience 2004-Present Group O Com/BCON/Cr-Coating-Caterpillar

Inc. Joliet, Il

Material Coordinator

Ordering material. Scheduling material for arrival.

Tracking product in system. (Traffic, Purchasing and

docks.)

Inventory clerk. Pre-slot material in warehouse.

Consolidation all material.

Shipping and receiving dock supervisor. Ensure accuracy

of all documents. B.O.L

Receiving trucker. Dispatcher, Cross-trained in all BIMS

systems.

Maintain a good working relationship with customer by

responding to all inquiries.

Picking order and packing for delivery to other

facilities.

1991-1995/1998-2003 Westaff (Caterpillar Logistic)

Joliet, Il

Floater/Forklift driver

Shipping and receiving clerk. Oversee all paperwork

associated with over seas material. Managing and adjust

all transactions.

Receiving returns. (Includes repacking and completing

all necessary documents.)

Inventory clerk. (Auditing, cycle counting,

consolidating.)

Assembler, (Quality control inspector).

Machine operator. Address and respond to any customer

issues.

1995-1998 John Harland Bolingbrook, Il

Floater

Press operator

Quality control. Coordinate damaged and defective

products, ensuring it is accounted.

Training other employees in computer system.

Education Class of 1987 Joliet Central High School Joliet, Il

General classes

Skills Experience in customer service, communications.

Organization and warehouse duties. Self-starter,

dependable and hardworking. Knowledgeable in Microsoft

Excel, Microsoft Outlook (E-Mail) SAP System and

internet, Certified forklift driver. I am also

Bilingual. I am window dispatcher. I also have taken

CLMS classes. Green Belt in CPS, training in DCC and

other. Advance ability to learn new systems.



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