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Customer Service Assistant

Location:
Los Angeles, CA
Salary:
38,000
Posted:
August 21, 2014

Contact this candidate

Resume:

Jennifer H. Lee

Email – acfils@r.postjobfree.com

Mobile – 310-***-****

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Objective: To gain a position as an Executive Assistant and/or Office Manager to further

my skills in knowledge within the Administrative field.

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Education: 2006-2011 San Francisco State University

! San Francisco, CA

Bachelor of Arts Degree in Liberal Studies

Employment:

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Administrative & Personal Assistant / Recruiter Beverly Hills, CA

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LinkTech Worldwide

September 2013 – August 2014

Performing all administrative duties for the Beverly Hills Office

In charge of recruiting new hires and conducting phone interviews for the BH office

Assisting HR & Accounting by processing new hires and payroll, overseeing hourly staff hours, maintaining commission

logs, personnel files, and accounts payable

Maintain and oversee company wide social media sites both internal and external as well as producing content for the

company wide magazine

Working closely with Management and C-Level staff performing errands for them both personal and work related

Maintaining multiples phone lines and screening all calls for the office

Filling and invoicing both physical and virtual

Auditing employee benefits and cash paid out

Booking travel and hospitality/entertainment requests

! Organizing office and implementing new filling and organizational methods

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English Teacher Suncheon, South Korea

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Chungdahm Institute / April English

February 2013 – September 2013

Teaching English as a foreign language in South Korea

Managing six different classes of students ranging from age 7 to 16, as well as different levels of English proficiency

Creating weekly lesson plans to contribute to the success of my students

! Creating fun and hands on lessons that would engage students in learning a foreign language

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Personal Assistant Los Angeles, CA

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Private Residence

January 2012 – January 2013

Managing the day to day schedule for my employer

Following up with emails and phone calls in regards to my employers business matters

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Maintaining house and running work related and personal errands

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Front Desk Agent Beverly Hills, CA

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Thompson Beverly Hills Hotel

June 2011 – January 2013

Handled front desk operations (ie. guest requests and management requests)

Handling a multi-line phone system

Providing great customer service and hospitality to our guests

Efficient in Opera Operating system

Working for the Thompson Hotel group has taught me professionalism and discretion

! Maintaining relations with frequent guests and learning their preferences and dislikes

Skills:

MAC and PC proficient (Word, Excel, PowerPoint)

MAC software such as Mail, iCal, Address Book

ShoreTel

Quickbooks

Paychex

Creative writing

! Conversational in Korean

Qualifications:

Highly motivated

Responsible and reliable

Well organized and at good multitasking

Patient with others

Capable of working well under pressure

! Good team player with an outgoing personality

Volunteer Service:

Camp O.C.H.S.A – provided opportunities to the children of the Santa Ana community to learn art, music, and dance

The Alpha Gamma Delta Foundation – participating in various philanthropic events to raise money for the Alpha

Gamma Delta Foundation, which raises money for the awareness and support of juvenile diabetes



Contact this candidate