Marcella Wei Wei Sumantri

Jl. Mega Kebon Jeruk Blok C 3 No.3 Joglo Jakarta Barat 11640

Mobile: 081*-****-**** Email: acfib2@r.postjobfree.com

PERSONAL SUMMARY

A competent administrator able to provide a general and secretarial service and deliver exceptional

customer service in an expatriate based environment

Possessing a natural ability to put people at ease, work as part of a team and can deal

confidently with other necessary consultants from embassies or hospitals whilst managing important

administrative and secretarial tasks

SKILLS

Experience of more than 10 years as a Secretary/Personal Assistant /Sub Cashier/Receptionist

Strong communication skills, high level of customer service and interpersonal skills

Great ability of analyze the problem and indentify the solution

Very patient and solves all the queries and complaints in an accurate and helpful way

Proficient in computer office package: Microsoft Word, Excel, Outlook

Ability to plan daily and weekly tasks to meet all operational deadlines

PROFESSIONAL EXPERIENCE

Medical Secretary/ Personal Assistant/Sub Cashier/

Australian Embassy Clinic, JKT

May 1998 – June 2013

Jl. Erlangga V/26 Kebayoran Baru

Duties:

• Managing the day to day operation of the Clinic related works, including

welcoming new patients, answering telephone, arranging appointments for

both local and overseas assessment, handling telephone enquiries, taking

minutes, organizing meeting.

• Protect patient’s rights by maintaining confidentiality of personal and financial

information.

• Responsible for safe keeping the patient money collected (Sub Cashier), manage

office petty cash account, track outgoing medicines, prepare weekly and

monthly financial reports.

• Acts as a liaison between the client and the doctor.

• Manage purchase medication/equipment in absence of the Nurse and process

payment for vendors.

EDUCATION

1993 1997 University of North Texas, USA

Majoring in Hospitality Management, Graduated with Bachelor Degree

COURSE ATTENDED

Updated training on MS WORD and EXCEL 2007

Various Customer Service and Secretarial related trainings by ExecuTrain

EMPLOYMENT HISTORY

Period of Employment : May 1998 – June 2013

Employer : Australian Embassy Clinic Jakarta

Position : Secretary/Personal Assistant/Sub Cashier/Receptionist

Report to : Counselor (Medical)

Salary : IDR 9.000.000,-

Expected Salary : IDR 9.000.000,-

Reason of Leaving : Looking for more dynamic working environment

REFERENCE

Dr.Richard Tomlins acfib2@r.postjobfree.com

Dr. Peter Lyall acfib2@r.postjobfree.com

Dr. Neel Roy acfib2@r.postjobfree.com 081*-***-****

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